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Windows 7: My TV is not being recognised by MSI R7770 graphics card anymore.

01 Aug 2012   #1

Windows 7 Ultimate x64
My TV is not being recognised by MSI R7770 graphics card anymore.

I have got a problem which has occurred just few days ago. My TV could not and still cannot be recognised by my graphics card, meanwhile my monitor is working properly. I always use TV for watching movies, videos and whenever I am too lazy to get off my bed.

Recently I have changed my graphics card from nVidia GeForce GT 320. The new card's drivers may not be working properly and every time I turn on my PC, OS crashes on start up. Blue screen appears, showing that physical memory is being dumped. Then restarts. I select "Start Windows Normally" option. After everything loads, I get a message on my desktop saying error related to OpenCL.dll.

So one day I turn on my PC, go through all the rough start up and try to watch video through my TV and it is not recognised. I tried to repair it by checking all connections, AMD Catalyst Control Centre and "Screen Resolution" option on desktop (right click).

After my TV wasn't working with my PC, I left it alone. I was looking for solution online but nothing useful. Next day I came back from work and I tested it. It surprisingly worked and was showing all as before. The day after that it didn't work again.

Here are some answers to questions you might want to ask:
  • My TV is 42" Philips Smart LED Easy 3D 4300 series (Full 1080p).
  • My monitor is simple 24" AOC screen (Full 1080p) and it is connected through VGA cable.
  • My graphics card is MSI Radeon R7770 1GB with MSI Afterburner.
  • I have got TV connected from HDMI in my PC's graphics card to TV's 3rd HDMI plug.
  • I have checked every connection and nothing has been touched since I was using it as usual.
  • TV has been updated with latest firmware. So has the graphics card.
*If you need more stuff to support my statements, please do not hesitate to ask for pictures or videos.*

I look forward hearing solutions from professional expert or somebody who has had same problem and has dealt with it.

My System SpecsSystem Spec

07 Aug 2012   #2

Windows 7 64bit

Fellow Sufferer,

I recently bought a r7770 which started blacking out on my 1080p TV. I was using the HDMI port at the time. After checking and adjusting my PC resolution and TV settings, I opted to use another port on the graphics card. I used the DVI to HDMI adapter to connect the TV and runs flawlessly.

Nevertheless, I am still going to take the card back to BestBuy and exchange it for another. I will connect the new card to the TV using the HDMI, and if the problem resurfaces I will notify the manufacturer of the defect. I hope this helps.
My System SpecsSystem Spec
08 Aug 2012   #3

Windows 7 Ultimate x64

Thank you FriendlyFireMW3. The information you gave me is priceless

I will buy DVI to HDMI adapter. Can't change the card though... I bought it from eBay =/
Anyway thanks for a reply. It has helped a lot.
My System SpecsSystem Spec


 My TV is not being recognised by MSI R7770 graphics card anymore.

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