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Windows 7: GTX 560TI FPB: White Lines in safe mode, error 43 in normal 640x480


16 Aug 2012   #1

Windows 7 64 Home Premium
 
 
GTX 560TI FPB: White Lines in safe mode, error 43 in normal 640x480

Hello everyone,

I have recently purchased a used GTX 560 TI from ebay. The seller has been great working with me, so no problem there. He says the card was working in his friends machine "they watched youtube videos."

History:
I purchased a custom built pc in 2009. Specs were:

Windows 7 64 home premium. "Authentic"
AMD Phenonm Processer II x4 945
Motherboard: Gigabyte MA790GPT-UD3H
Power: Fatality 550 watt.
Ram: OCZ DDR3 4gb
Motherboard Graphics "currently using" ATI Radeon HD 3300
Former Graphics Card: BFG GTX 275 "Artifacting"

About a month ago the card died. I believe it was from not being cleaned, b/c I never did "shame on me" for 3 years of usage. I purchased the 560, and upon instalation received white lines. After windows auto installed the hardware, I restarted. This resulted in windows booting with lines again and in 640x480 "forced" res. The card is stopped by windows b/c of error 43.

I spent days researching and 3 hours with a local tech last night. We have done everything past the point of the normal check list. Deleted old drivers with driver sweeper. Tried multiple drivers from EVGA. Used Device doctor, Driver Reviver, every driver updated.. Still error 43..

Funny things happening....

One time, after many attempts, was able to boot with no lines, drivers installed. Started Batman, lines then crashed.

Installed Radeon drivers to onboard graphics. The bios is set to PCIE primary "went through most of the bios with the tech." After I installed the radeon, re-installed 560+new drivers, black screen now after windows starting.

White lines in safe mode.

Re-installed 285 driver, can reboot, with forced 640x480 res.

Tried to re-install new driver, in 640x480, received message You are not using a display attached to an Nvdia gpu.

Have not flashed the bios as tech has not recommended yet.

Weird thing happened when using the free version of NvidiaXP Driver updater. The updater found an acient driver of my old GTX 275. But I used driver sweeper and cleared/delete pretty much all Nvidia files.

If anyone wants to tackle this problem, much appreciative. The seller is willing to pay if the card doesn't work "but I'd rather not go that route as he needed the money"

The worst issue is, and he is working on it, I don't have a SN# on the back of the card. He said in the ad, his friend got the card in a gaming pc but used his own and left the 560 in the static bag until sold. Every other tag is on there, just missing that.

Thank you everyone reading and hope to hear back..

My System SpecsSystem Spec
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16 Aug 2012   #2

Windows 7 Ultimate x64 SP1
 
 

The card is dead, wouldn't come up with those sorts of faults unless the card was fried, the seller and his friends inexperience has unfortunately broken the card, probably from pulling it out the computer without first grounding themselves, the tiniest little shock can destroy the card, I fear this is what's happened
My System SpecsSystem Spec
16 Aug 2012   #3

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Did you uninstall the ATI drivers before you installed the nvidia drivers?
My System SpecsSystem Spec
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16 Aug 2012   #4

Windows 8.1 Pro RTM x64
 
 

I concur with what has been said above.
Quote   Quote: Originally Posted by Scottkope View Post
The worst issue is, and he is working on it, I don't have a SN# on the back of the card. He said in the ad, his friend got the card in a gaming pc but used his own and left the 560 in the static bag until sold. Every other tag is on there, just missing that.
Sounds a bit fishy to me. There should be no need whatsoever to remove this label from the back of the card.

As regards eBay itself, I don't use it myself (and have no intention in doing so), but I would exercise caution when purchasing items there. Caveat emptor.
My System SpecsSystem Spec
16 Aug 2012   #5

Windows 7 64 Home Premium
 
 

The ATI drivers do not appear when the 560 is installed. I can uninstall them, however they were not showing up in device manager when the 560 was being installed.

Yes if this the case of it being dead I will report that to the seller. Just want to make sure there isn't anything I need to change that hasn't been changed..

Thanks
My System SpecsSystem Spec
16 Aug 2012   #6

Windows 7 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Scottkope View Post
The ATI drivers do not appear when the 560 is installed. I can uninstall them, however they were not showing up in device manager when the 560 was being installed.

Yes if this the case of it being dead I will report that to the seller. Just want to make sure there isn't anything I need to change that hasn't been changed..

Thanks
Fist off if you are using HD graphics from the mother board it should shut down automatic after a physical GPU has been installed

so no conflict in drivers if the gpu gives off a constant code 43 then it is done

I would make the guys who sold it to you take it back because any label removed is basicly voiding warrenty and they did it

I could almost bet the card was already damaged and the guy bought another and pawned it off on someone else

Ask for a full refund and if he says no file a small claims against the person there should be some kind of proof that he took the label off they don't just come off on there own and no custom pc by a retailer would do that either you got DUPED !
My System SpecsSystem Spec
24 Aug 2012   #7

Windows 7 64 Home Premium
 
 

Thanks for all the help.
I've gotten a refund and since bought a new "sealed" EVGA 560 ti.
Upon initial startup, I received a warning from the bios for the computer being overclocked. I changed the M.I.T MHZ section from 200mhz to auto "200 was what the computer store set it at and what I was running for 3 years prior."

I installed the drivers, and downloaded Guild Wars 2. I left my machine on for 3 hours and came back everything was done. I restarted and booted up Bat Man to see if the card was working. Evrything booted fine, the fans revved up while in the game. I shut the game down after about 2 mins "just wanted to see if it was working"

During the exiting process my screen went black and I was unable to shutdown the pc by holding down the on/off button. I had to flip the switch on the power supply. I tried restarting and the bios does not appear and there is no beep. The fans are running, the on/off is lit up and the red light on my OCZ 550 watt is on along with the fan. I called my tech friend and he asked me to try removing the ram. The motherboard beeped with the ram removed. He told me that was not the problem and it is possible the power supply is shot.

Im going to buy 600 watt tomorrow and find out. If anyone else has any recommendations please let me know.

Thank you for all your time.
My System SpecsSystem Spec
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 GTX 560TI FPB: White Lines in safe mode, error 43 in normal 640x480




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