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Windows 7: Dell xps m1710

17 Aug 2012   #1
benjiboy69

32 bit
 
 
Dell xps m1710

hi I did a fresh installation of windows 7 32 bit and found out that when you update NVIDIA quadro nvs 510m driver it restarts with black screen but looks like windows has loaded so did some research and found out no solution for this so put vista back on and now doing the same thing! Any help us welcome thank u


My System SpecsSystem Spec
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17 Aug 2012   #2
fireberd

Windows 7/10 64 bit
 
 

Did you install the motherboard chipset drivers? If not, that could be the reason. As Dell supports Vista (32/64 bit) it should work OK on Win 7 as the same drivers can be used.

Generally, on an install the correct install sequence is (1) Install Windows (2) Desktop or Laptop System Software (3) Install motherboard chipset drivers (4) Install Device Drivers including Video, Dell Sound, NIC drivers, etc.

Dell M1710 driver downloads Drivers and Downloads | Dell [United States]
My System SpecsSystem Spec
18 Aug 2012   #3
benjiboy69

32 bit
 
 

When I install win 7/vista it won't let me get onto the desk top after the reboot where you add your name and stuff
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18 Aug 2012   #4
benjiboy69

32 bit
 
 

Right have done fresh install and now letting windows updates do its thing, everythubg goes ok until it updates quadro nvs 510m then after reboot I get a black screen but windows still boots just no output from screen?
My System SpecsSystem Spec
18 Aug 2012   #5
fireberd

Windows 7/10 64 bit
 
 

Do not allow Windows to install the NVIDIA update. Only install the Dell driver and see how that works.
My System SpecsSystem Spec
18 Aug 2012   #6
benjiboy69

32 bit
 
 

I have hidden the NVIDIA update just need to find the right driver
My System SpecsSystem Spec
18 Aug 2012   #7
fireberd

Windows 7/10 64 bit
 
 

I linked you to the Dell drivers in my original response. Try that one. Its for Vista but will also work for Win 7.
My System SpecsSystem Spec
18 Aug 2012   #8
benjiboy69

32 bit
 
 

Am on the Dell site and downloaded the chipset driver but the update which causes the problem is the display driver on the Dell site it is also NVIDIA driver under video
My System SpecsSystem Spec
18 Aug 2012   #9
fireberd

Windows 7/10 64 bit
 
 

If both the Dell and the Windows installed driver cause a problem, that sounds like the video card may have developed a problem? (I assume its a separate card in the laptop?)
My System SpecsSystem Spec
18 Aug 2012   #10
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi benjiboy69, Has the graphic card had the "oven Trick" performed on it ? Normally the gfx card in the m1710 is the geforce 7*** series , when the card as been overheated using the "oven trick" (too high a temp) the firmware on the bios reverts to the quadro ( the original card specs, before Dell tweek it ) the pc bios will still see it as the original firmware but windows will not and report it as the quadro , Download the geforce 7 series driver from Dells' website then you should be ok
My System SpecsSystem Spec
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 Dell xps m1710




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