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Windows 7: New Radeon HD 7870 not detected

06 Sep 2012   #1
gabidamo999

Windows 7 64 bits
 
 
New Radeon HD 7870 not detected

Hello, I just changed my GTX 570 (defective) for a Gigabyte Radeon HD 7870 2GB. I uninstalled my NVIDIA drivers with driver sweeper and all. When I open my computer, my card is detected as Standard VGA and when I install the ATI drivers, my card is not detected either. The ATI Technologies folder is still empty. I even tried to reset my BIOS.

My motherboard is a MSI Z77A-G45 (pci-e 3.0 compatible)

Is this a DOA card? Thanks for your answers.


My System SpecsSystem Spec
07 Sep 2012   #2
beret21

Windows 7 Ultimate x64
 
 

Its nothing to do with the bios.
Is the driver installing failing saying that proper hardware is not detected ? ? ?
Dont worry its not big issue as the card is giving display atleast ....

TRY the latest driver from the ati site ....
My System SpecsSystem Spec
07 Sep 2012   #3
gabidamo999

Windows 7 64 bits
 
 

I have some news.
I have done something so install it, tell me if everything is ok. I went into device manager and right clicked on the stardard VGA and went to properties. There, I chose to manually install the drivers from a file on my PC and I selected the 12.8 drivers from Radeon. Now it is detected as Radeon HD 7800 series. Even in GPU-z. Is this how it is supposed to be? Nothing detect it as HD 7870 precisely. I can open and play my games, but I do not have Catalyst center, etc. And the installation of the AMD catalyst file still doesnt work. Someone told me that a clean install of W7 could maybe solve the problem. (BTW everything is up-to-date: BIOS, drivers, etc)
What do you think?
My System SpecsSystem Spec
07 Sep 2012   #4
beret21

Windows 7 Ultimate x64
 
 

Dont go for windows reinstall . . . . ( I personally hate it ....software lost updates lost setting lost ..... )

download latest driver from site and try it . . .

use gpuz software . . . See what that show as your gpu ???????????????
My System SpecsSystem Spec
07 Sep 2012   #5
gabidamo999

Windows 7 64 bits
 
 

I said that I do not see the card in GPU-z : check by yourself.


I think I have all the drivers, but ill take a look.
My System SpecsSystem Spec
07 Sep 2012   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Perfectly normal for it to show up like that. My 6850 does the same,

Name:  gpuz.png
Views: 7
Size:  62.0 KB

and the 4850 I had before that was the same, showed as HD 4800 Series.


My System SpecsSystem Spec
07 Sep 2012   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi all :-)
yes stormy is correct my HD6700 shows as HD6000 series, are you not using the ccc (catalyst control centre)?
My System SpecsSystem Spec
07 Sep 2012   #8
gabidamo999

Windows 7 64 bits
 
 

Ok thanks! S it looks like it's working.
Any thoughts on why I can't install Catalyst programs? And is my graphic card losing potential without all these drivers and programs + Catalyst control center?
My System SpecsSystem Spec
07 Sep 2012   #9
superjose

Windows 8.1 (Update 1) Both Machines
 
 

Quote   Quote: Originally Posted by beret21 View Post
Dont go for windows reinstall . . . . ( I personally hate it ....software lost updates lost setting lost ..... )
I know I shouldn't be posting here, but have you tried AutoPatcher (APUP)?
Give it a shot, you'll like it

AutoPatcher Updater (APUP) download - AutoPatcher Forum
My System SpecsSystem Spec
08 Sep 2012   #10
beret21

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gabidamo999 View Post
Ok thanks! S it looks like it's working.
Any thoughts on why I can't install Catalyst programs? And is my graphic card losing potential without all these drivers and programs + Catalyst control center?
NOT AT ALL the catalyst center is just for tweaks or advance settings nothing to do with performance though
My System SpecsSystem Spec
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 New Radeon HD 7870 not detected




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