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Windows 7: Error with my graphics, long story


27 Oct 2012   #11

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

graphics drivers would be under 'optional' now.
Were you ever able to increase the display resolution at all after the standard adapter installed.
It's hard to give you any directions to a magic cure here. As we still don't have a clear picture of exactly what the 'tech' did. I say 'tech' because his credentials are kind of suspect considering he returned the system without the display drivers even installed.

My System SpecsSystem Spec
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27 Oct 2012   #12

Windows 7 Professional 64 bit
 
 

The ideal scenario would be if you could take the side panel off the pc, and take a pic of the insides for us.
My System SpecsSystem Spec
27 Oct 2012   #13

Windows 7 Professional 64 bit
 
 

Also could you just clarify the resolution of your monitor, as in your first post you put "my PC looked normal and had a resolution of 1028x720" but in your system specs you list the resolution as 1280x1024.
My System SpecsSystem Spec
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27 Oct 2012   #14

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by paulpicks21 View Post
Also could you just clarify the resolution of your monitor, as in your first post you put "my PC looked normal and had a resolution of 1028x720" but in your system specs you list the resolution as 1280x1024.
Yep, that was a mistake. It's really 1280x1024. I don't want to mess with that stuff, since we did have to pay a lot for that repair, but I'll do it.
My System SpecsSystem Spec
27 Oct 2012   #15

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by IngestedFool View Post
Quote   Quote: Originally Posted by paulpicks21 View Post
Also could you just clarify the resolution of your monitor, as in your first post you put "my PC looked normal and had a resolution of 1028x720" but in your system specs you list the resolution as 1280x1024.
Yep, that was a mistake. It's really 1280x1024. I don't want to mess with that stuff, since we did have to pay a lot for that repair, but I'll do it.

It should not be too big a task, 2 screws on the back of the case to free the side panel off, take it off and take a pic. Then you can put it straight back on.

Hopefully it will clear things up.
My System SpecsSystem Spec
28 Oct 2012   #16

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by paulpicks21 View Post
Quote   Quote: Originally Posted by IngestedFool View Post
Quote   Quote: Originally Posted by paulpicks21 View Post
Also could you just clarify the resolution of your monitor, as in your first post you put "my PC looked normal and had a resolution of 1028x720" but in your system specs you list the resolution as 1280x1024.
Yep, that was a mistake. It's really 1280x1024. I don't want to mess with that stuff, since we did have to pay a lot for that repair, but I'll do it.

It should not be too big a task, 2 screws on the back of the case to free the side panel off, take it off and take a pic. Then you can put it straight back on.

Hopefully it will clear things up.
The pictures are coming, I already took some and they were in low resolution and low brightness so I'm going to download a flashlight app on my smartphone and see what I can get.
My System SpecsSystem Spec
28 Oct 2012   #17

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by paulpicks21 View Post
Quote   Quote: Originally Posted by IngestedFool View Post
Quote   Quote: Originally Posted by paulpicks21 View Post
Also could you just clarify the resolution of your monitor, as in your first post you put "my PC looked normal and had a resolution of 1028x720" but in your system specs you list the resolution as 1280x1024.
Yep, that was a mistake. It's really 1280x1024. I don't want to mess with that stuff, since we did have to pay a lot for that repair, but I'll do it.

It should not be too big a task, 2 screws on the back of the case to free the side panel off, take it off and take a pic. Then you can put it straight back on.

Hopefully it will clear things up.
Sorry, those are the possible best resolution and lighting I could get. The circuit seems to be the graphical card.. that's the only different thing I noticed from last time.


Attached Images
  
My System SpecsSystem Spec
28 Oct 2012   #18

Windows 7 Professional 64bit SP1
 
 

Can you shut the computer down, unplug the power cable from the power supply, hold the power button for about 5-10 seconds and unplug your other components(gently) and pull that case out of whatever hole it's in and take a better picture? That is the only way we can identify anything.
My System SpecsSystem Spec
28 Oct 2012   #19

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by kbrady1979 View Post
Can you shut the computer down, unplug the power cable from the power supply, hold the power button for about 5-10 seconds and unplug your other components(gently) and pull that case out of whatever hole it's in and take a better picture? That is the only way we can identify anything.
There's no other way you can't identify anything? I do not want to get touchy with the components to be hones because we had to pay 150$ bucks for some guy who did a crappy job and I don't even know how it was capable of breaking in the first place.. this is a bit info before you confirm there's other way you can help me unless I remove the panel:

* When I boot up the system, it says SIS True Color 16 Bit Graphics and Video Accelerator
* But very weirdly, when I go to dxdiag or the Properties of the system: then I would go to the Graphics Information or whatever: and almost everything is not avail.

Or else, I'll do what you said if you can't contribute to the tips
My System SpecsSystem Spec
28 Oct 2012   #20

Windows 7 Professional 64bit SP1
 
 

When you power your computer off like I said and gently disconnect things you should be able to move your computer around without causing damage. YOU DO NOT NEED TO "GET TOUCHY" WITH THE COMPONENTS. There is absolutely no reason your hands should have to be inside the computer at all to take a picture. Follow my instructions on powering down, unhook the cables from the back of the computer, grasp the computer firmly and pick it up and set it on a table or something with some light, take the 2 screws out of the side panel, slide the panel off and take a picture or two. Slide the side panel back on so it is locked in and the screw holes line up correctly, put the screws back in(finger tight is fine), take your computer back to where you got it and hook up each cable until it is ready for the power cable. Plug the power cable in(flip the switch on the back of the power supply if you have one) and then push the power button. I am 100% positive you can successfully do that my man, don't be scared. A picture is worth a thousand words and all.....
My System SpecsSystem Spec
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 Error with my graphics, long story




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