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Windows 7: NVIDIA control panel unaccessible

18 Dec 2012   #1
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 
NVIDIA control panel unaccessible

Hello I've been looking through some old threads and have seen similar problems as to the one I am having, however they mostly are trying to install a new driver or another problem is holding them up. I am just trying to explore the NVIDIA control panel as I am learning more and more about computers, but have hit a road block with the NVIDIA control panel. When I try to access it this is the error message that shows up:

Problem signature:
Problem Event Name: BEX
Application Name: nvcplui.exe
Application Version: 2.2.275.0
Application Timestamp: 49b10fad
Fault Module Name: StackHash_f923
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 002fe4a0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: f923
Additional Information 2: f92312483911ff3caa0758fb27b58954
Additional Information 3: db84
Additional Information 4: db84cb8f7ffe57574cc3ef8e65849df0

These are the specs (I believe still learning things) of the display (1st pic)
I also looked at the drivers and the only one that had NVIDIA associated with it was turned off, not sure if that has to do with it or if I even have the correct driver(s) installed(2nd pic)

Here are the programs I have installed on this computer(give or take a few that you can't see at the top like chrome and personal programs) and its summary (3&4)

I've learned a lot from reading these forums in the past few months and hope to continue learning much more as to what this error means and how to fix it. Thank you for your time




Attached Thumbnails
-display.png   -driver.png   -install.png   -system.png  
My System SpecsSystem Spec
.

18 Dec 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

All I do to get the control panel is Start and type in Nvidia and at the top is control panel. You can also right click on Desktop and there is a Nvidia Control Panel there.
Is this a laptop?
My System SpecsSystem Spec
18 Dec 2012   #3
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
All I do to get the control panel is Start and type in Nvidia and at the top is control panel. You can also right click on Desktop and there is a Nvidia Control Panel there.
Is this a laptop?
Hi Layback. Yes it is a lap top: Dell Latitude D820

I am able to get to the menu you have described from the start menu, however when I right click on the desktop and choose the option "NVIDIA Control Panel" it brings up the application has stopped working message and provides the error log above.
My System SpecsSystem Spec
.


18 Dec 2012   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If I understand you correctly, using the Start you can access the Nvidia Control Panel but you can't using Right click on desktop. Is that correct.
This may help.
NVIDIA Control Panel - Add or Remove from Desktop Context Menu
My System SpecsSystem Spec
18 Dec 2012   #5
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
If I understand you correctly, using the Start you can access the Nvidia Control Panel but you can't using Right click on desktop. Is that correct.
This may help.
NVIDIA Control Panel - Add or Remove from Desktop Context Menu
Well, When I click the NVIDIA option from the start menu it brings me to nView desktop manager. The option form the right click is for a NVIDIA control panel. I'm not sure they are the same, since I cannot seem to access the right click, but from pictures I have seen online they do not appear to be the same option

Pic 1 is the menu I can access form the start menu

Pic 2 is the one I cannot


Attached Thumbnails
-menu.png   -menu-2.png  
My System SpecsSystem Spec
18 Dec 2012   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are you seeing this.

-nvidia-control-panel.png


My System SpecsSystem Spec
18 Dec 2012   #7
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Are you seeing this.

Attachment 246224
Negative. I believe the menu in pic 2 may be what you have shown, but I cannot seem to get to that
My System SpecsSystem Spec
18 Dec 2012   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Did you read through this. Post # 4
NVIDIA Control Panel - Add or Remove from Desktop Context Menu
I'm presuming you ticked enabled.
My System SpecsSystem Spec
18 Dec 2012   #9
Berkey

Microsoft Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Did you read through this. Post # 4
NVIDIA Control Panel - Add or Remove from Desktop Context Menu
I'm presuming you ticked enabled.
I have the menu option there. The pic shows what I get when I right click on the desktop. The NVIDIA option is there, but when I click on it I get the application stopped working error I posted above.

Also in Brinks link you sent me, it states the the exe is located at C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe. However I searched and found mine in the system 32 file, is that a problem?


Attached Thumbnails
-desk.jpg  
My System SpecsSystem Spec
18 Dec 2012   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe
This is where mine are located.
Go to Windows Explorer and Search nvcplui.exe and see what you find and where.
--------------
Is everything else on your system working properly and what anti virus and Firewall are you using?
My System SpecsSystem Spec
Reply

 NVIDIA control panel unaccessible




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