Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black Screen with cursor on start up

19 Dec 2012   #1
sinzster

Windows 7 Home Premium 64bit
 
 
Black Screen with cursor on start up

Good day, im having this problem on my acer 4741g laptop recently. Upon start up im having this black screen with cursor for about 10-15minutes until in boots up to normal start up display, i also observed that after the black screen in boots up very slow. This only happens when i shut down or restart my system otherwise this problem dont show up.
I already did some troubleshooting including start up repair, adjusting my resolution and system recovery but still cant fix the problem. I need help with these, Any response would be gladly appreciated. Thanks!
Heres complete info of my laptop:
Acer 4741g
Intel Core i3-370m processor
Nvidia GeForce GT 415M
2Gb DDR3 Memory
320Gb HDD


My System SpecsSystem Spec
.
19 Dec 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Just to be clear: where in the startup sequence does the black screen occur and delay?
  • The instant you turn it on?
  • A second or 2 after you turn it on but before the "Starting Windows" screen would normally come on?
  • Or after the "Starting Windows" screen.
Do the fans in the laptop run louder while this is occurring?
Is anything other than the HDD light blinking?
Is the HDD light blinking?
My System SpecsSystem Spec
19 Dec 2012   #3
sinzster

Windows 7 Home Premium 64bit
 
 

Thanks, this happens after the windows loading screen instead of opening the start up screen im having this black screen for about 10-15 minutes before it comes back to normal starting screen (with the start up button and programs icons). The HDD light is blinking while in the black screen state and the fan seems to be normally running.
My System SpecsSystem Spec
.

19 Dec 2012   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

That would indicate that Windows is having a problem with a driver. The most likely suspect would be the video driver.

If you go into Device Manager, are there any components marked as problems?
My System SpecsSystem Spec
20 Dec 2012   #5
sinzster

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
That would indicate that Windows is having a problem with a driver. The most likely suspect would be the video driver.

If you go into Device Manager, are there any components marked as problems?
There seems to be no problem in the Device Manager.
My System SpecsSystem Spec
20 Dec 2012   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What are the basic specs on that Acer? Does it have an i3, i5, i7 processor? Does it have dedicated graphics?

As a quick test, pull the laptop battery out and run it just on the power supply/charger. See if that changes anything.

When did this start happening? Did you make any changes, including installing programs, around the same time this problem started?
My System SpecsSystem Spec
Reply

 Black Screen with cursor on start up




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Black screen with movable mouse cursor before login screen appears
Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off. I turned it back on and now it doesn't get to the login screen anymore. It just displays a...
BSOD Help and Support
Black screen with cursor at start up
HI I HAVE A DELL INSPIRON 640M LAPTOP RUNNING WIN 7 ULTIMATE. ALL of a sudden when I turned it on it boots to the dell logo then goes black with cursor I put in the win 7 disc and tired to do a start up repair and restore to no luck it states no restore points on this computer and start up...
Performance & Maintenance
Toshiba Laptop won't start up- blinking cursor on black screen
Today I tried to boot up my laptop but I am stuck at a blinking cursor on a black screen. To make matters work my keyboard doesn't work either so I can't use F2 or F12 before it boots to the black screen. Any idea what the problem could be? I'm stumped and thinking the laptop may just be...
General Discussion
Black Screen but cursor after crash; after windows start animation
hallo dear experts, my system crashed yesterday due to gpu overheating:shock:. now it boots till windows animated logo but at the point right when welcome screen usually comes there is nothing now but a moveable mouse cursor on a completelly black background. now i have following stuff to...
BSOD Help and Support
Black screen on startup, showing cursor, doesn't go to log in screen.
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App