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Windows 7: Can't get monitor to display same resolution between 2 workspaces

11 Jan 2013   #1
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 
Can't get monitor to display same resolution between 2 workspaces

Hi all,

My apologies, this is a cross post, but I am not getting anything for help really at the other post source. I'm hoping I can churn up a few more helpful eyes and brains here....

Original thread: Can't get monitor to display same resolution between 2 workspaces - Microsoft Community

Copy/paste of text in OP (posted Nov 21, 2012): Ok, so here's my setup:

HP EliteBook 6930p with ATI Radeon HD 3450 graphics card. Win 7 Pro 32 bit installed.

I have 2 workspaces, both with docking stations.
Workspace 1 (primary work site) had 24" wide (primary monitor) and 19" wide monitors. Resolutions that Windows let me set were 1920x1080 and 1440x900, respectively. These monitors were also hooked to the docking station via DVI and VGA cables, respectively.

Workspace 2 had a 19" standard monitor (1280x1024, VGA, set as primary) and then I would open the laptop beside it for the dual monitor (1280x800).

Today I have pulled the 19" wide from workspace 1 to replace the 19" standard at workspace 2. Windows, however, will only let me set the resolution to 1280x720 (still using VGA). Even taking off the "hide modes" option or going into the ATI Catalyst Control center to try and force it does not work. I've also tried switching between which one is primary or even making it single monitor display (on the 19" wide). 1440x900 is simply not available.

What in the heck is going on???



EDIT: Including info/troubleshooting discussed in the thread to date (2/20/13)
  • Updated drivers for both the Video Card and the monitor
  • Monitor is an Acer AL1916W
  • Looked for a setting under Power Options to "Optimize Video Quality"
  • Replaced VGA cable and docking station
  • Tried running single monitor with laptop closed



My System SpecsSystem Spec
.
15 Jan 2013   #2
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

Just bumping it to get it back on the first page. Noticed it was moved and not sure if it even had any face time on page 1 first. :P
My System SpecsSystem Spec
15 Jan 2013   #3
bulletng

Windows 7 Pro x64
 
 

Sorry I don't have any experience with docking stations but anyone is better than no one?

Let me get this straight...
Workplace 1:
  • HP EliteBook 6930p
  • 24"
  • 19"

Workplace 2:
  • HP EliteBook 6930p
  • 19"

From what I can understand you can't get the monitor to display the same resolution when using it on workspace 1 as it does on workspace 2?
My System SpecsSystem Spec
.

15 Jan 2013   #4
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

What I could get at Workplace 1 I cannot get to display at workplace 2... even though it is physically the same monitor moved from wp1 to wp2 and using the same hookup method.

And the laptop is the same laptop... I move it from wp1 to wp2 with me.
My System SpecsSystem Spec
15 Jan 2013   #5
bulletng

Windows 7 Pro x64
 
 

So the only thing that is changing in this situation is the docking station?
My System SpecsSystem Spec
16 Jan 2013   #6
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

Pretty much. And as I mentioned in the edit, I did replace the docking station and VGA cable.
My System SpecsSystem Spec
17 Jan 2013   #7
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

And just so you know, I've updated the "My System Specs" listing. Used the tool this site had available for download and then edited/filled in the blanks.

And forgive the "wise cracks"....
My System SpecsSystem Spec
21 Jan 2013   #8
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

bump...
My System SpecsSystem Spec
28 Jan 2013   #9
FuryoftheStars

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

...
My System SpecsSystem Spec
31 Jan 2013   #10
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Had similar problems with an HP ultrabook using a 23" wide monitor and a docking station. When I had the laptop open, it limited me severely as to what resolution I could set on the monitor. When I had the laptop closed, it let me use the full resolution of the monitor. IF I then OPENED the laptop, the monitor resolution would drop to that of the laptop.

Sorry it's not a solution, but it may be why you can't get the settings you want with the laptop open.
My System SpecsSystem Spec
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