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Windows 7: Unable to set High Resolution on Hanns G Monitor


12 Jan 2013   #1

Windows 7 x64
 
 
Unable to set High Resolution on Hanns G Monitor

Hi

First post to forum!

I've built myself a PC and run into some problems with the display resolution.

OS: Win 7 x64
Graphics Card: XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Monitor: Hanns G HZ194

Display Adapter: ATI Radeon HD 4550
Monitor: Generic PnP Monitor

Current Resolution (I guess) is 1024x768 although the settings show that I have selected the recommended 1366x768.
Everything is moderately big and chunky - not safe mode though.

My first thought - still fairly certain? - is that the Generic Monitor is causing the problem.
I spoke to HannG support and they tell me that they have no driver as it is a Plug and Play monitor.

Any ideas how I can get a sensible resolution. It's causing me some big problems as some of my applications don't fit on the screen properly and don't have effective resize/scroll bars.

Thanks
Martin

My System SpecsSystem Spec
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12 Jan 2013   #2

Windows 7 Home Premium 64 Bit
 
 

Have you tried updating your graphics card driver?.

Have you installed one? in the first place. Or have you let windows install a compatable driver for it?.

A disc with drivers should have came with the graphics card.

If not. Download one here: AMD Support Search
My System SpecsSystem Spec
12 Jan 2013   #3

Windows 7 x64
 
 

Hi

Thanks for the quick reply. I had just used the Windows Device Manager function. I didn't think of going to AMD and should have really.

Installed their own Catalyst software and updated the drivers and it made...no difference at all.
My System SpecsSystem Spec
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12 Jan 2013   #4

Windows 7 Home Premium 64 Bit
 
 

Have you rebooted the pc ?. Plus how is your computer connected to the monitor?. Vga? Dvi? Or hdmi

On the monitor is there a auto config button ?
My System SpecsSystem Spec
12 Jan 2013   #5

Windows 7 x64
 
 

Hi

Reboot multiple times - each time I changed something.
VGA
Auto config on monitor isn't the issue.

I suppose I could try HDMI and see if it makes a difference?
My System SpecsSystem Spec
12 Jan 2013   #6

Windows 8.1 Pro RTM x64
 
 

Try creating a new account to see if the issue persists. Also see DPI Display Size Settings - Change
My System SpecsSystem Spec
12 Jan 2013   #7

Windows 7 x64
 
 

Tried a new account and the problem does persist.

I also set the DPI to small some time ago.

Still no joy!
My System SpecsSystem Spec
12 Jan 2013   #8

Windows 7 Home Premium 64 Bit
 
 

Go get yourself a hdmi cabel . Will make a differance.
My System SpecsSystem Spec
12 Jan 2013   #9

Windows 7 x64
 
 

Just checked the monitor. There isn't an HDMI connection. I'm wondering if I've bought a lemon of a monitor? No drivers, no HDMI, and lousy tech support.
My System SpecsSystem Spec
12 Jan 2013   #10

Windows 7 Home Premium 64 Bit
 
 

More them likely that's the best resolution the monitor can do, search Google for the monitors full specs
My System SpecsSystem Spec
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 Unable to set High Resolution on Hanns G Monitor




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