Unable to set High Resolution on Hanns G Monitor


  1. Posts : 5
    Windows 7 x64
       #1

    Unable to set High Resolution on Hanns G Monitor


    Hi

    First post to forum! :)

    I've built myself a PC and run into some problems with the display resolution.

    OS: Win 7 x64
    Graphics Card: XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
    Monitor: Hanns G HZ194

    Display Adapter: ATI Radeon HD 4550
    Monitor: Generic PnP Monitor

    Current Resolution (I guess) is 1024x768 although the settings show that I have selected the recommended 1366x768.
    Everything is moderately big and chunky - not safe mode though.

    My first thought - still fairly certain? - is that the Generic Monitor is causing the problem.
    I spoke to HannG support and they tell me that they have no driver as it is a Plug and Play monitor.

    Any ideas how I can get a sensible resolution. It's causing me some big problems as some of my applications don't fit on the screen properly and don't have effective resize/scroll bars.

    Thanks
    Martin
      My Computer


  2. Posts : 427
    Windows 7 Home Premium 64 Bit
       #2

    Have you tried updating your graphics card driver?.

    Have you installed one? in the first place. Or have you let windows install a compatable driver for it?.

    A disc with drivers should have came with the graphics card.

    If not. Download one here: AMD Support Search
      My Computer


  3. Posts : 5
    Windows 7 x64
    Thread Starter
       #3

    Hi

    Thanks for the quick reply. I had just used the Windows Device Manager function. I didn't think of going to AMD and should have really.

    Installed their own Catalyst software and updated the drivers and it made...no difference at all.
      My Computer


  4. Posts : 427
    Windows 7 Home Premium 64 Bit
       #4

    Have you rebooted the pc ?. Plus how is your computer connected to the monitor?. Vga? Dvi? Or hdmi

    On the monitor is there a auto config button ?
      My Computer


  5. Posts : 5
    Windows 7 x64
    Thread Starter
       #5

    Hi

    Reboot multiple times - each time I changed something.
    VGA
    Auto config on monitor isn't the issue.

    I suppose I could try HDMI and see if it makes a difference?
      My Computer


  6. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #6

    Try creating a new account to see if the issue persists. Also see DPI Display Size Settings - Change
      My Computer


  7. Posts : 5
    Windows 7 x64
    Thread Starter
       #7

    Tried a new account and the problem does persist.

    I also set the DPI to small some time ago.

    Still no joy!
      My Computer


  8. Posts : 427
    Windows 7 Home Premium 64 Bit
       #8

    Go get yourself a hdmi cabel . Will make a differance.
      My Computer


  9. Posts : 5
    Windows 7 x64
    Thread Starter
       #9

    Just checked the monitor. There isn't an HDMI connection. I'm wondering if I've bought a lemon of a monitor? No drivers, no HDMI, and lousy tech support.
      My Computer


  10. Posts : 427
    Windows 7 Home Premium 64 Bit
       #10

    More them likely that's the best resolution the monitor can do, search Google for the monitors full specs
      My Computer


 

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