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Windows 7: No display after installing ATI 13.1 drivers


18 Jan 2013   #1

64 bit Windows 7 Home premium
 
 
No display after installing ATI 13.1 drivers

Hello, I've been trying to install the new ATI 13.1 drivers for my 7770's but during mid install my monitor goes black and never returns. I have waited for an hour, just to make sure its not still installing, but it still doesn't come back.
This is not my first time installing drivers, its just not working this time and I have no idea why. I have tried installing it multiple times in both crossfire and non crossfire settings. (I do not have my cards or CPU overclocked)
*Edit: I have also tried using my HDMI with the same result*

Each time after I try to install I have to hard reboot my computer and do a system restore.

Current Drivers are at 12.10

Specs are:
MB: Gigabyte 970A-UD3
GPU: 2 ATI 7770's in crossfire
CPU: AMD 6 core FX 6100
RAM: 16 GB
HDD: 1 TB
Monitor: Asus 24" VS247 using DVI in 1920x1080


My System SpecsSystem Spec
.

19 Jan 2013   #2

64-Bit W7 Ult_sp1
 
 

you could try the 13.2 BETA:
AMD Catalyst 13.2 BETA (12.100.0 January 1) Unofficial - Guru3D.com Forums

it cured my problem with Cyberlink Blu-Ray playback
- kept giving me a very dark (almost black) screen

..oddly enough - DVD playback wasn't affected.. (?)

the 13.2 BETA seems to run OK, though it's an unofficial release at the moment,
so I guess you have to take your chances..

no problems, so far..
My System SpecsSystem Spec
19 Jan 2013   #3

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

The new 13.1 did not work on my machine either. The first time I installed it, the display blanked and just got the blinking cursor in the upper left of the screen. I had to force a power down with the PC's power switch. When I powered back up the disc (actually SSD) was corrupted and a chkdsk had to be run. After the chkdsk (and a lot of files fixed) the PC booted up but the display was in the basic VGA mode and the drivers were not loaded. I tried installing again and it did not cause the blank display but still was corrupted.

I reinstalled an older version and finally got it back working OK.

I have an AMD Radeon HD7770 video card.

However, I tried the 13.1 (same download that was used on Win 7) on Win 8 and it installed OK. Its the same hardware as I dual boot (with separate SSD's) so the only difference is the OS.
My System SpecsSystem Spec
.


19 Jan 2013   #4

64 bit Windows 7 Home premium
 
 

I managed to get 13.1 installed and running. Incase anyone else has this problem I will link the post from AMD Game forums that helped me.

AMD Game Forums - How to install new drivers

It says to download and run Catalyst uninstall manager and reboot.
download and run Driver fusion, and then reboot again.
(I ran Ccleaner after as well, because Driver fusion does not delete a few things from the registry without pro.)
Finally install 13.1

(I also had to remove my second GPU because the first time I did it, it did not work. my 2nd card is probably toast, even though I never used it much...)
My System SpecsSystem Spec
19 Jan 2013   #5

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

sinketh, the AMD uninstaller then install worked. Thanks.
My System SpecsSystem Spec
19 Jan 2013   #6

Windows 7 professional X64
 
 

I haven't installed 13.1 yet, but I do recall reading somewhere that 12.11 Beta is required to avoid as many problems as possible.

Just did a reformat, but I don't think I will be willing to give this a try yet, my 7770 is running fine with 12.10.
Whenever I install 12.11 the CCC crashes upon selecting any option.

Funny considering it worked perfectly before I performed a clean install.
My System SpecsSystem Spec
19 Jan 2013   #7

64 bit Windows 7 Home premium
 
 

Quote   Quote: Originally Posted by fireberd View Post
sinketh, the AMD uninstaller then install worked. Thanks.
Glad to hear it.
Quote   Quote: Originally Posted by Erick Aguilar View Post
I haven't installed 13.1 yet, but I do recall reading somewhere that 12.11 Beta is required to avoid as many problems as possible.

Just did a reformat, but I don't think I will be willing to give this a try yet, my 7770 is running fine with 12.10.
Whenever I install 12.11 the CCC crashes upon selecting any option.

Funny considering it worked perfectly before I performed a clean install.
I had the same exact problems trying to install 12.11 beta drivers as I did with 13.1. It was a nightmare to get it working, but I needed them installed for a few games I play to work correctly. I'm still looking into my second card to see why its causing these problems for me, and maybe find a solution for anyone else having this issue.
My System SpecsSystem Spec
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 No display after installing ATI 13.1 drivers




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