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Windows 7: Please help


31 Jan 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Please help

i brought brand new alienware pc a month ago.

ive been playimg phantasy star online 2 and starwars the old reoublic, most of the time its ok but sometimes every few days i get this error. any ideas? plz help

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007570150
BCP2: FFFFF8800822EB10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
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31 Jan 2013   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
new info

heres log and ive added my specs

ty


Attached Files
File Type: zip KRAYZY 01 02 2013.zip (1.16 MB, 2 views)
My System SpecsSystem Spec
31 Jan 2013   #3

Windows 7 Pro-x64
 
 

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

fffff880`0789b000 fffff880`083bc000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Fri Nov 30 21:24:02 2012 (50B97852)

pso2.exe - This application is interfacing with the display driver and causing a double fault in the display driver above.

Either check to see if there's a display driver update and/or an update for PSO2.
My System SpecsSystem Spec
.


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 Please help




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