Please help


  1. Posts : 12
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Please help


    i brought brand new alienware pc a month ago.

    ive been playimg phantasy star online 2 and starwars the old reoublic, most of the time its ok but sometimes every few days i get this error. any ideas? plz help

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8007570150
    BCP2: FFFFF8800822EB10
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 12
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    new info


    heres log and ive added my specs

    ty
    Please help Attached Files
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.

    fffff880`0789b000 fffff880`083bc000 nvlddmkm T (no symbols)
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp: Fri Nov 30 21:24:02 2012 (50B97852)

    pso2.exe - This application is interfacing with the display driver and causing a double fault in the display driver above.

    Either check to see if there's a display driver update and/or an update for PSO2.
      My Computer


 

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