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Windows 7: Cannot install Catalyst Control Center after switching motherboards.

31 Mar 2013   #11
xReic

Windows 7 Ultimate x64
 
 

When I use the driver verification tool I get an error message that says
AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer.
This version of your graphics adapter is not supported.
Please contact your notebook manufacturer for a graphics driver update.

I have used the HP drivers already and whenever I try it the installer does not give me an option to download Catalyst Control Center, meaning that it does not show up at all, but that was without removing the video driver from device manager. Which video driver am I supposed to remove from device manager? There are two categories that I think are related to video drivers which are the Display Adapters and the Monitors. Under Display Adapters there is the Intel(R) HD Graphics Family and then under the Monitors is the Generic PnP Monitor.

When I try to use the AMD Driver Autodetect it give me an error message saying "We were unable to find your product or OS."


My System SpecsSystem Spec
.
31 Mar 2013   #12
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

it would be display adapters. Are you sure this board is exactly the same model as your old one?

in the start menu. could you type msinfo32.exe and press enter. go to components, display, and post what you see in the right pan. a screen shot or copy and past the text would work fine.
My System SpecsSystem Spec
31 Mar 2013   #13
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

here is another thread you may wish to look at if you haven't already.

Trouble installing Catalyst 11.6 on dv6t-6100
My System SpecsSystem Spec
.

31 Mar 2013   #14
xReic

Windows 7 Ultimate x64
 
 

The board should be the same. I went to my local computer shop and asked them to help me fix what was wrong (my dead mobo). They told me to buy the one I am currently using telling me that it would be compatible with everything in the laptop.

Here is the image you requested. imgur: the simple image sharer

I'm going to try the thread above right now.

EDIT:
Method above does not work.

For the removal of the display adapter do I uninstall it or just disable this. If I do do this will I be able to see my screen as in the screen will not turn completely black or something?
My System SpecsSystem Spec
31 Mar 2013   #15
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

im not sure if your board is exactly the same as your old one. it seems as if your board only has and Intel video adapter. have you tried with the Intel hd graphics manager in staid? you may even already have it.

here is some drivers from intel

Support for the Intel® Core™ Processors with Intel® HD Graphics

as well as hp

Intel High-Definition (HD) Graphics Driver - HP Pavilion dv6t-6100 CTO Quad Edition Entertainment Notebook PC | HP® Support
My System SpecsSystem Spec
31 Mar 2013   #16
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

Quote   Quote: Originally Posted by xReic View Post
The board should be the same. I went to my local computer shop and asked them to help me fix what was wrong (my dead mobo). They told me to buy the one I am currently using telling me that it would be compatible with everything in the laptop.

Here is the image you requested. imgur: the simple image sharer

I'm going to try the thread above right now.

EDIT:
Method above does not work.

For the removal of the display adapter do I uninstall it or just disable this. If I do do this will I be able to see my screen as in the screen will not turn completely black or something?

Windows will automatically reinstall basic drivers so you will see the screen
My System SpecsSystem Spec
31 Mar 2013   #17
xReic

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by FaberTech View Post
im not sure if your board is exactly the same as your old one. it seems as if your board only has and Intel video adapter. have you tried with the Intel hd graphics manager in staid? you may even already have it.

here is some drivers from intel

Support for the Intel® Core™ Processors with Intel® HD Graphics

as well as hp

Intel High-Definition (HD) Graphics Driver - HP Pavilion dv6t-6100 CTO Quad Edition Entertainment Notebook PC | HP® Support
I have tried this and it feels like my game (DotA 2) runs much smoother. Should I still try the method I quoted below? I only installed from the Intel website, because I already installed the HP ones.

After doing some more play tests on Path of Exile it seems to be fine in some places and not so great in others, so fixing this problem would be great.

Quote   Quote: Originally Posted by FaberTech View Post
Quote   Quote: Originally Posted by xReic View Post
The board should be the same. I went to my local computer shop and asked them to help me fix what was wrong (my dead mobo). They told me to buy the one I am currently using telling me that it would be compatible with everything in the laptop.

Here is the image you requested. imgur: the simple image sharer

I'm going to try the thread above right now.

EDIT:
Method above does not work.

For the removal of the display adapter do I uninstall it or just disable this. If I do do this will I be able to see my screen as in the screen will not turn completely black or something?

Windows will automatically reinstall basic drivers so you will see the screen
My System SpecsSystem Spec
01 Apr 2013   #18
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

it is always good to remove the graphics adapter from the device manager before re-installing the same one or even a different one in my experience.
My System SpecsSystem Spec
01 Apr 2013   #19
xReic

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by FaberTech View Post
it is always good to remove the graphics adapter from the device manager before re-installing the same one or even a different one in my experience.
Just for clarification you want me to uninstall the graphics adapter right?
My System SpecsSystem Spec
01 Apr 2013   #20
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

Yes. uninstall the driver from the device manager.
My System SpecsSystem Spec
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 Cannot install Catalyst Control Center after switching motherboards.




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