Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Sapphire Radeon HD 4670 and second VGA card problem

11 Oct 2009   #1
scooterdog

Windows 7 Ultimate
 
 
Sapphire Radeon HD 4670 and second VGA card problem

Had a frustrating afternoon trying to get my triple-monitor setup going again; I had WinXP for years with two video cards: a single, simple VGA / PCI card, and a recent Radeon HD 4670 card with two outputs. Under XP everything was recognized without incident, first repeating all three monitors and then able to extend windows to this monitor under Display Preferences.

Now under Windows 7 RC, I did a fresh install with both cards inserted, and only the single VGA card would drive its monitor. The HD 4670 drivers are listed in the Device Manager, I removed and installed the ATI 9.9 version software several times, and the single VGA output is the only thing I get. I even tried the 'F8', selected the unsigned drivers, and still it didn't bring the Radeon to life.

I pulled the single VGA card out, and bam the two monitors off the Radeon come alive. I install the CCC and it works just fine. And then I shutdown, add the VGA card back, and get the single VGA output again.

Other than getting a newer video card (hey, I could go for a fourth monitor), any other ideas or suggestions? I've learned a lot this afternoon reading up on all the interesting Win7 stuff here - thanks for any help.


My System SpecsSystem Spec
.

12 Oct 2009   #2
torrentg

7600.20510 x86
 
 

Disable any onboard graphics in the bios, if it is not. Then try both of your cards together.

Also in bios, assuming your Radeon is PCI-E, make sure PCI-E is selected as the default first display. If your Radeon card is AGP, make default first display AGP. Not onboard or PCI.

If that doesn't work, you can try moving the single output cheaper card to a different PCI slot. Switch it with another card if necessary.

Update the PCI card to latest driver you can find for it.

Hit windows key+P when you are in Windows with both cards installed. See if it helps any.
My System SpecsSystem Spec
12 Oct 2009   #3
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

The PCI card wouldn't happen to be an ATI as well would it?
My System SpecsSystem Spec
.


12 Oct 2009   #4
scooterdog

Windows 7 Ultimate
 
 

Thank you for the suggestions, torrentg. I changed the CMOS display setting (it is the most recent BIOS firmware from Dell for this E510, version A07) from 'Auto' to 'Onboard/PEG' (PCI-E Graphics will override the onboard graphics), plugged in the VGA card in a different slot.

Now under Device Manager, there is a VGA driver installed (and checking online for updates it is the latest one recommended to use according to the message box), this time with an exclamation point and 'This device cannot start. (Code 10)' under Properties. Win+P gives me the option to 'Extend Monitor' but it doesn't bring the third monitor alive.

stormy3, checking it it does happen to be also an ATI RageXL PCI card, dated year 2000. I don't even remember where I got it from...

For what its worth, the Sapphire Radeon 4670 card has a third HDMI output - do you think an HDMI -> DVI adapter would be able to drive a third monitor from the same card? I see that these adapters are $15 or so - it may be worth it for me to try it. Any feedback is welcome.
My System SpecsSystem Spec
12 Oct 2009   #5
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote:
it does happen to be also an ATI RageXL PCI card
That's the problem right there, it it was any other make of card than an ATI one it would work. What is happening is that that old card isn't using the same driver as the 4670, and while Windows 7 can use two cards from different manufacturer, if the cards are the same manufacturer they both need to use the same driver model (in your case the 4670 uses the WDDM 1.1 driver model, and that old RageXL isn't even on the map).

Same thing would probably happen if you tried it with a new Nvidia card, and a similarly aged Nvidia PCI card.

Not sure if it will work on not, but one thing you can try is to use the onboard video and your 4670 at the same time. From having a look here (scroll down to Video),

Documentation

it should work. reason for saying it should work is that the onboard video isn't trying to use the same driver as the RageXL and the 4670.

Quote:
For what its worth, the Sapphire Radeon 4670 card has a third HDMI output - do you think an HDMI -> DVI adapter would be able to drive a third monitor from the same card?
No it won't. While the card may have 3 outputs, you can only use two of them at a time as there is only 2 RAMDAC's on the card. That isn't to say that you can't hook up all 3 at once, and then enable the two you want to use from within Windows.
My System SpecsSystem Spec
12 Oct 2009   #6
scooterdog

Windows 7 Ultimate
 
 

Thanks for the great info, stormy13! I'll pick up an additional PCI-based Nvidia card and go from there. You saved me a lot of aggravation in trying the HDMI route.
My System SpecsSystem Spec
Reply

 Sapphire Radeon HD 4670 and second VGA card problem




Thread Tools





Similar help and support threads
Thread Forum
Is my graphic card gone? (Sapphire Radeon HD 5570)
Hello. This is first thread here so I am sorry, if I sound dumb. I can normally fix these sort of problems myself, but this one is just beyond me. To begin, I own a three year old PC with: (OS) WIN 7 Home Premium 64bit (CPU) Intel core i3 540 @ 3.07GHz (Motherboard) ASRock H55M-LE (CPUSocket)...
Graphic Cards
Sapphire Radeon HD 3450 AGP driver problem
Hi all, (sorry for my bad english!) i installed Windows 7 Professional 32bit on this computer: Motherboard: ASUSTeK P4S8X (PGA 478) RAM: 2 GB DDR CPU: Intel Pentium IV Northwood @2,53 Ghz GPU: Sapphire Radeon HD 3450 512MB DDR2 (AGP) My GPU is compatible with Aero, why I can't use it? I...
Graphic Cards
Sapphire radeon hd 4670 - Need Help!!!!!!!!!!
I am facing a lot of problem with my Sapphire radeon hd 46701gb ddr3 card. This is my second thread to help me for solving this problem. Aero doesn't run even with the latest driver or the old drivers i have tried all the things like enable force to run aero that doesn't work. And also use services...
Graphic Cards
problem!! Sapphire ATI Radeon HD5770
Hi I assume that I have problem with the graphic card. Whenever I watch youtube in full screen, it slows the computer down dramatically to a stage where I have to just turn it off manually. (normal screen= no problem) When this happens, basically computer almost freezes. I also get random...
Graphic Cards
ATI Radeon 4670 Display Port Problem
I have an ATI Mobility Radeon HD 4670 (on my Dell Studio XPS 1640 notebook) and I just tried to use my external monitor (Dell P2210) through a DisplayPort cable, but it did not work in Windows 7 (x64). It did display the BIOS and the Windows startup screen, but after the startup the (external)...
Graphic Cards
sapphire 4670 problem
hey i just signed in this forum.and i need some serious help.i bought a sapphire 4670 graphics card few days ago.then when i tried to rate it using windows7 experience index my display goes off and then never comes again.i restart the pc but in vain.my pc dont get my card anymore.i went to the...
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App