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Windows 7: I need help, please.

04 Jun 2013   #1
marco1

windows 7 x64
 
 
I need help, please.

So today I installed some antivirus and my friends told me to go into safe mode. I couldn't go with F8 thinghy so I made it so in msconfig.

I choosed the boot section with Minimal> With internet. ( Practically it's safe mode with internet)

I had a shock when I restarted my pc and it said that the resolution is not supported. I tried 2 different monitors.

I also somehow managed from to get back the list with Start windows normally etc. I choosed start windows normally but the windows still loads in safe mode with internet.

What I can do? \


I use Intel HG graphic.

I also have something wich I don't know what it. Asus express gate.

I really need some help. Explain it like you talk with a kid, even though I'm 43.


My System SpecsSystem Spec
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04 Jun 2013   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

To get you out of safe mode this might help.
Go back into msconfig and make sure Safe Mode is NOT checked.

I need help, please.-msconfig-safe-mode.png


My System SpecsSystem Spec
04 Jun 2013   #3
marco1

windows 7 x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
To get you out of safe mode this might help.
Go back into msconfig and make sure Safe Mode is NOT checked.

Attachment 271100

And how I do that? Everytime I start the pc it goes into the safe mode with internet and after that it says that the resolution is not supported,
My System SpecsSystem Spec
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04 Jun 2013   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are you saying that you can't go into msconfig while you are in safe mode?
My System SpecsSystem Spec
04 Jun 2013   #5
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I think he's saying that he can't see the screen to type it in. He's going to need a complete key sequence to that point. EEK!

(P.S. I would try it, but I'm in Win8 right now, and it would make NO sense! LOL. What am I saying? Neither does 8.)
My System SpecsSystem Spec
04 Jun 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thanks PeaB4YouGo good idea.
While your are in safe mode try right ticking on you desktop and select Screen Resolution and make changes to the resolution so things can be seen better.
Are you using more that one screen?
My System SpecsSystem Spec
04 Jun 2013   #7
ULfhednar

Windows 7pro. and Windows 8
 
 

Also if F8 didn't work try F2, or the Delete key, Also a few newer motherboards may have small buttons to. Mine has for Bio's start, and to check the RAM. Really New MB's can start (with small button on MB) in less than 3 seconds! It FAST!
My System SpecsSystem Spec
05 Jun 2013   #8
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

hmm... going into safe mode to install an antivirus... sounds like you were cracking it. Bad boy.
Please don't, there are pretty good free ones like Avira (my current one) that don't require you to risk killing your Windows 7 installation with the malware you usually find in pirated stuff.

Anyway, back to the issue at hand.
In Safe mode the warning "resolution not supported" is perfectly normal, as the proprietary video drivers aren't loaded (and it uses generic ones that do have limits on resolution but work on any hardware). It is useful in case your current video drivers suck and you need to change them (but you cannot do so, maybe because they prevent you from seeing anything after boot), but this isn't your case. Just ignore the warning and set a better resolution to work into as Ladyback said.
After you get out of Safe Mode everything will be fine as the drivers will be loaded as normal.

So, boot into Safe Mode (since you say you can do it) and then open the Start menu, you should have a "run..." entry on the right panel (not on the program list, on the colored part of the panel), type "msconfig" (without the " ) and click Ok or press enter.
If not, write "msconfig" in the search box of the start menu (the first line, closest to the start button when you open the menu) and click on the file it finds.

Then do what Ladyback said in post 2

If you were doing what I'm suspecting you were doing, after you solved the issue please follow this tutorial and restore Windows 7 from a restore point before you did this thing to erase any such tampering. And install a free antivirus instead (Avira for example).
My System SpecsSystem Spec
05 Jun 2013   #9
marco1

windows 7 x64
 
 

Quote   Quote: Originally Posted by bobafetthotmail View Post
hmm... going into safe mode to install an antivirus... sounds like you were cracking it. Bad boy.
Please don't, there are pretty good free ones like Avira (my current one) that don't require you to risk killing your Windows 7 installation with the malware you usually find in pirated stuff.

Anyway, back to the issue at hand.
In Safe mode the warning "resolution not supported" is perfectly normal, as the proprietary video drivers aren't loaded (and it uses generic ones that do have limits on resolution but work on any hardware). It is useful in case your current video drivers suck and you need to change them (but you cannot do so, maybe because they prevent you from seeing anything after boot), but this isn't your case. Just ignore the warning and set a better resolution to work into as Ladyback said.
After you get out of Safe Mode everything will be fine as the drivers will be loaded as normal.

So, boot into Safe Mode (since you say you can do it) and then open the Start menu, you should have a "run..." entry on the right panel (not on the program list, on the colored part of the panel), type "msconfig" (without the " ) and click Ok or press enter.
If not, write "msconfig" in the search box of the start menu (the first line, closest to the start button when you open the menu) and click on the file it finds.

Then do what Ladyback said in post 2

If you were doing what I'm suspecting you were doing, after you solved the issue please follow this tutorial and restore Windows 7 from a restore point before you did this thing to erase any such tampering. And install a free antivirus instead (Avira for example).
Hellow again. Well basically everytime I open the pc it goes in safemode with networking. It loads the drivers and after that my screen is black. It's not like an error appears and it goes. My screen is black.

Also I tried to boot from CD to re install the Windows. After I waited for the first screen the load the Windows goes in System Recovery failue and I have the next option again:

- Start in safe mode
Start in safe mode with networking
Start in safe mode with cmd

Start windows normally.

It doesen't matter what I choose because the Windows still loads safe mode with internet and after that my screen is total black.
My System SpecsSystem Spec
05 Jun 2013   #10
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

You didn't say that your screen was black after boot. Do you see a cursor? Can you write anything?

Try booting from the CD and from the recovery options ask it to do a startup repair.

If it is just a black screen and you cannot do anything (and the above fails), if you don't have anything important in tha PC I suggest a full reinstall. This is the tutorial to do it right.
If you want to save your data and installed programs (but lose most Windows settings), try a repair install. Follow this tutorial.

Make sure that you are booting from the installation CD by going into Bios options (also called Setup in the first lines of text you see when powering on the PC, should tell you the key/button to press to get into BIOS/Setup), then go into boot options panel and make sure that the CD/DVD reader is 1st, and the hard drive is 2nd.
My System SpecsSystem Spec
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 I need help, please.




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