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Windows 7: AMD Display Driver Disappears

25 Jun 2013   #1
Karim Kahale

Windows 7 Ultimate 32-bit
 
 
AMD Display Driver Disappears

Hi all.
I am experiencing lately a problem with my hp laptop.
This laptop got 2 display drivers : Intel HD display and ATI Radeon HD 5450 Graphics.
I found out suddenly when I wanted to play a game that the ATI display driver disappeared because the game didn't start and showed me an error of incompatible drivers.
I tried to restore back to an earlier date but it didn't help.
I tried also to get it recognized from amd website and hp website, nothing helped.
Now, I can only see the Intel HD graphics driver in device manager.

Any ideas on how can I fix this issue?
Thanks All,
Karim


My System SpecsSystem Spec
.
25 Jun 2013   #2
maxie

windows 7 home 64bit
 
 

Hi and welcome to Seven Forums ... You have tried a system Restore which didn't help ? You could try a repair install if you have the Windows disc ... As it is not recognised in the Device Manager ... It may be that it has gone dead ... Below is the link for the Repair and Install.


Repair Install
My System SpecsSystem Spec
25 Jun 2013   #3
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

This is a switchable graphics issue you should have a CCC installed and Intel Hd

Use the Intel HD to disable onboard and the Other Graphics should kick in
My System SpecsSystem Spec
.

27 Jun 2013   #4
Karim Kahale

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by maxie View Post
Hi and welcome to Seven Forums ... You have tried a system Restore which didn't help ? You could try a repair install if you have the Windows disc ... As it is not recognised in the Device Manager ... It may be that it has gone dead ... Below is the link for the Repair and Install.


Repair Install
Hey, thanks for that it actually worked for me but the second time I booted the system I got the same problem.
Do you think it might be related to the windows 7 32-bit running on 64-bit machine.
P.S.: I've experienced this problem when I formated my brand new hp and installed this 32-bit windows 7.
My System SpecsSystem Spec
27 Jun 2013   #5
maxie

windows 7 home 64bit
 
 

HI there ... Is the Graphics card not being detected in the Device manager ? If it is have you Installed the proper Driver from the HP website .... It is probably best that you are using the 32 bit os as you only have 3GB of Ram ... Would still be able to run the 64 Os if you so wish .
My System SpecsSystem Spec
27 Jun 2013   #6
maxie

windows 7 home 64bit
 
 

What is the exact Model number of your Laptop .... Also which version of Windows did you Laptop come with originally ? You can only Install the version that came with your Laptop ... Unless you did an upgrade
My System SpecsSystem Spec
27 Jun 2013   #7
Karim Kahale

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by maxie View Post
What is the exact Model number of your Laptop .... Also which version of Windows did you Laptop come with originally ? You can only Install the version that came with your Laptop ... Unless you did an upgrade
I have the hp pavilion dv3 4061ee. It came with windows 7 home.
The driver is not showing in device manager.
My System SpecsSystem Spec
27 Jun 2013   #8
maxie

windows 7 home 64bit
 
 

Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

AMD High-Definition Graphics Driver
2011-03-14 , Version:8.771.1.4000, 198.85M

Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
My System SpecsSystem Spec
27 Jun 2013   #9
Karim Kahale

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by maxie View Post
Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

AMD High-Definition Graphics Driver
2011-03-14 , Version:8.771.1.4000, 198.85M

Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
I have downloaded it from the internet and burned on a dvd then installed it instead.
No, the driver is NOT showing in the device manager.
Thanks for your help!
My System SpecsSystem Spec
27 Jun 2013   #10
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Karim Kahale View Post
Quote   Quote: Originally Posted by maxie View Post
Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

AMD High-Definition Graphics Driver
2011-03-14 , Version:8.771.1.4000, 198.85M

Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
I have downloaded it from the internet and burned on a dvd then installed it instead.
No, the driver is NOT showing in the device manager.
Thanks for your help!
Sounds like you downloaded a hacked copy of windows Windows 7 Ultimate is the most hacked of them all unfortunately we don't help people using hacked windows

You should revert your system to what it was when you bought it
My System SpecsSystem Spec
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 AMD Display Driver Disappears




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