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Windows 7: nvidia geforce heating issue

17 Jul 2013   #1

Windows 7 Ultimate x64
 
 
nvidia geforce heating issue

whenever my nvidia geforce gt 335m heats to 83 celcius or above, i cant start a game with it. then an error message pops up "display driver nvidia windows kernel mode driver version 320.49 stopped responding and has successfully recovered" then the screen goes black a few times showing the message until my computer crashes(blue screen) what should i do? my laptop details:M11x R2 Specs & Latest News | Alienware | The Verge
please help!!


My System SpecsSystem Spec
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17 Jul 2013   #2

Windows 7 Home Premium SP1, 64 bit
 
 

Hi,

83 Celsius is way too high temperature
The computer is probably forcing the game to close to avoid overheating.

Also I suggest for you to reinstall the graphics drivers.

To report the BSOD please go to BSOD Help and Support - Windows 7 Help Forums and make sure to follow the Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
17 Jul 2013   #3

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by labibsharar View Post
whenever my nvidia geforce gt 335m heats to 83 celcius or above, i cant start a game with it. then an error message pops up "display driver nvidia windows kernel mode driver version 320.49 stopped responding and has successfully recovered" then the screen goes black a few times showing the message until my computer crashes(blue screen) what should i do? my laptop details:M11x R2 Specs & Latest News | Alienware | The Verge
please help!!
Hi labibsharar,

I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resolve this issue to your satisfaction.

Kindly install the updated video driver from the link below:

Video

Also, you should update to latest BIOS available from this link:

BIOS

If you are requesting help with a BSOD crash, then please try to provide the info outlined here.

Please keep us posted with the results.
My System SpecsSystem Spec
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17 Jul 2013   #4

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

If that doesn't resolve it, the inside of the laptop probably needs cleaned and possibly new thermal paste between the GPU and it's heatsink, and/or fan(s) are failing to properly cool the laptop.

OP, are you using a flat surface OR a dual fan laptop cooler like this one?

VANTEC LapCool 2 Notebook Cooler with Dual Adjustable Speed Fans Model LPC-301 - Newegg.com
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 nvidia geforce heating issue




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