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Windows 7: 2nd monitor recognized but black


05 Aug 2013   #1

Alberta
 
 
2nd monitor recognized but black

Hi, I have a pavilion g6 with Windows 7 home. it was working fine with both screens working then I moved. now the second screen is recognized but black. amd radeon graphic card - they just did an update today. I did a reset but hasn't made a difference.
thanks

My System SpecsSystem Spec
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07 Aug 2013   #2

 
 

Then you moved... Moved house/ physical movement of monitor?

Have you tried switching sreens ie swap primary/secondary to see if the screens comes on or stays black?

Drivers don't sound like the issue.
My System SpecsSystem Spec
09 Aug 2013   #3

Windows 7 Professional x64 Sp1
 
 

Under screen resolution settings, do you see an option to extend your monitor to the second one? Are both monitors detected there?
My System SpecsSystem Spec
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10 Aug 2013   #4

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

Who is THEY?

THEY messed up by not testing it!?!

FIRED!

muhahaha!

Seriously, cables most likely issue here, check connections on both ends, swap them out for new ones if doesn't help.

Reseat the video card as well, moving could have loosened it in the slot, might as well clean the slot too, if going in there, and the fan, with can of compressed air and soft cloth, while unplugged of course.


A very sloppy move could break the cables, they are delicate creatures especially if the cheapo variety.
My System SpecsSystem Spec
28 Apr 2014   #5

Windows 7 64 bit
 
 
2nd Monitor is Black

Windows 7
1. Go to: Control Panel > Display > Change Display Settings (this will take you to screen resolution).
2. Click on the image of the screen that is "black" and then click "Identify".
3. If both monitors are recognized and your monitor is still black, turn off the black monitor, wait a few seconds and turn it back on.
4. If the monitor is still black, check the box: "Make this my main display.", click "Apply" then click "OK".
5. Change your main display back to the preferred screen.
My System SpecsSystem Spec
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 2nd monitor recognized but black




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