I cant enable direct draw acceleration

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  1. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    I cant enable direct draw acceleration


    Okay so all I want to do is play Sims 2 on my computer. The error message im still getting says failed to find any DirectX9.0 compatible graphics adapters in this system! please make sure you have DirectX9.0 compatible graphics adapter and have installed the latest drivers provided by the manufacturer. This application will now terminate.

    Ive tried a millions things and can not seem to figure it out.
    I do know that it says
    DirectDraw acceleration : not available
    directdraw3d acceleration: not available
    AGP texture acceleration: not available

    and I cannot click on them.
    PLEASE HELP!
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    Hi, welcome to Windows 7 forums. Could you please fill out your system specs to enable us to help you.

    Fill out your system specs
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  4. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    hope this helps
    Attached Thumbnails Attached Thumbnails I cant enable direct draw acceleration-dxdiag.png  
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  6. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #4

    Ideally we need to know the laptop model number, did you follow the link in post two?
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  7. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #5

    yes I did. its not a laptop. where can I find that information?
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  8. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #6

    I didn't realise Sony made VAIO desktops. I'm a bit confused as to your graphics, your spec says it's a standard VGA adaptor but your screenshot lists an nVidia chip.
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  10. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #7

    Honestly I could be wrong, but I know this isn't a laptop. and yes im all confused. I have no clue what to do anymore. any help would be greatly appreciated.
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  11. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #8

    Follow the instructions linked in post #2 to the letter, that will give us your exact system specs.
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  12. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #9

    i have. i did it again as instructed. hopefully it worked.
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  13. ssamantha0724
    Posts : 11
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #10

    Hhhhhhhhhhheeeeeeeeeellllllllllllppppppppppppp!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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