Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell N4010 Win 7 x64, freezes on restart after installing video driver

17 Sep 2013   #21
flipzag

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did look at your cleaning posts and will give it a try once I buy compressed air from the store. As for the Memtest86+, I ran it for 6.5 hours today, it passed 7 tests without errors and said "Pass complete, no errors, press Esc to exit"

HOWEVER, when I restarted the laptop and tried to boot into Windows, it froze again at the Starting Windows screen. This is weird because I didn't even install the video drivers this time, so it was a first. Attached is the most recent SF diagnostic tool zip folder. Thanks again in advance,




Attached Files
File Type: zip SF_17-09-2013.zip (515.5 KB, 4 views)
My System SpecsSystem Spec
.
18 Sep 2013   #22
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Flipzag,

Your dump files still point to failing RAM.. Have you ran Memtest for at least 10 passes and have you also tested each RAM stick in each DIMM slot?


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
18 Sep 2013   #23
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by nommy the first View Post
Hello Flipzag,

Your dump files still point to failing RAM.. Have you ran Memtest for at least 10 passes and have you also tested each RAM stick in each DIMM slot?


Good luck and keep us posted,
Nommy
Yep and by the looks of things preferably overnight eh? The instructions are quite clear really on the number of passes that are needed. RAM - Test with Memtest86+
My System SpecsSystem Spec
.

18 Sep 2013   #24
flipzag

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by nommy the first View Post
Hello Flipzag,

Your dump files still point to failing RAM.. Have you ran Memtest for at least 10 passes and have you also tested each RAM stick in each DIMM slot?


Good luck and keep us posted,
Nommy
Yep and by the looks of things preferably overnight eh? The instructions are quite clear really on the number of passes that are needed. RAM - Test with Memtest86+
better?


Attached Thumbnails
Dell N4010 Win 7 x64, freezes on restart after installing video driver-20130918_090508.jpg  
My System SpecsSystem Spec
18 Sep 2013   #25
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Much and as Nommy suggested before maybe some new RAM might be indicated here.

I checked out the site you got the drivers from and it is quite convoluted and I found this maybe it has few more choices than the other list you used. http://search.dell.com/results.aspx?...=False&~ck=tab

It has many references and it might take a bit of hunting through as you can see. Just out of interest have you checked out the power adaptor volts?? Plus how are the temps now please??
My System SpecsSystem Spec
18 Sep 2013   #26
flipzag

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Much and as Nommy suggested before maybe some new RAM might be indicated here.

I checked out the site you got the drivers from and it is quite convoluted and I found this maybe it has few more choices than the other list you used. Dell N4010 - Dell - Search - All Dell.com

It has many references and it might take a bit of hunting through as you can see. Just out of interest have you checked out the power adaptor volts?? Plus how are the temps now please??
I did not post any links to the sites I got my drivers from, I only posted a link to a site explaining in what order to install the drivers. I got my drivers from here:

Drivers & Downloads | Dell US and

https://downloadcenter.intel.com/Sea...bile+Processor

None of the drivers on either site work; they all lead to the problem I've had of freezing upon trying to load windows after rebooting from installing the drivers.

Current temps are as follows.


Attached Thumbnails
Dell N4010 Win 7 x64, freezes on restart after installing video driver-speccy.png  
My System SpecsSystem Spec
18 Sep 2013   #27
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

OK mate I misread that - sorry. The temps look to be ok now at least.

Now if the drivers are the problem and it is really hard to understand that one I am at a loss as to where to turn next.

I would suggest a factory default if you have if the data backed up

Dell Laptops - Restore factory settings

or a clean install using this

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
18 Sep 2013   #28
flipzag

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
OK mate I misread that - sorry. The temps look to be ok now at least.

Now if the drivers are the problem and it is really hard to understand that one I am at a loss as to where to turn next.

I would suggest a factory default if you have if the data backed up

Dell Laptops - Restore factory settings

or a clean install using this

Clean Reinstall - Factory OEM Windows 7
no worries, I appreciate the help. I did do a clean install just a few days ago thinking it would solve the problem but it didn't...
My System SpecsSystem Spec
18 Sep 2013   #29
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well I suppose we have been through reseating the sticks and the hard drive. I am left wondering if cleaning the RAM slots might be a thing to try if you want to?

If so cut a piece of old credit card - about 1/2 inch wide and snip off the corners or better still round them off and hold a piece of lint free cloth over the need of it dab some alcohol on it (iso propyl alcohol is good stuff - we swab people with before an injection) and very gently wipe it down the slot but be very gentle. You could even try cleaning the contacts on the sticks too using a dab of alcohol on a piece of lint free cloth.


Attached Images
Dell N4010 Win 7 x64, freezes on restart after installing video driver-card.png 
My System SpecsSystem Spec
19 Sep 2013   #30
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Flipzag,

Sorry for my late reply, I'm having a bad case of migraine

I agree with ICit2lol, it appears that failing RAM is a part of the issue, and it would be best to replace it.

----------

When replaced, please run the following hardware tests;
Please run Memtest86+ to test your RAM for issues.

Tip   Tip
Let Memtest run for at least 10 passes and preferably overnight as it may take very long to complete.
Especially read part three of the tutorial, which explains you to test each RAM stick in all DIMM slots to filter out failing slots.
Quote   Quote: Originally Posted by Arc View Post
Suppose you have got the result like that:
testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.


----------

After Memtest has concluded that the new RAM is good, please reinstall the most recent update of your GPU and perform the following hardware test;

Stress test the graphics card using Furmark GPU Stress Test.
information   Information
During the test please check the screen for artifacts.
The purpose of this test is to make your machine crash and create dump files so that we can pinpoint the cause of your problem.

Tip   Tip
Please run Furmark once when your machine has just started, and once again when your machine has been active for several hours.



Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
Reply

 Dell N4010 Win 7 x64, freezes on restart after installing video driver




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
DELL inspiron n4010 sound's problem
I have problem with my dell inspiron n4010 sound's. The sound is not working like before. I have to try to install the driver of sound, but it's still not working. Dell Inspiron n4010 core i3, graphic card is intel graphic, not ATI Radeon. I have to try to install the driver from dell driver...
Sound & Audio
Dell Inspiron N4010- issues
Hi, I have been using a Dell Inspiron N4010 since last 6 months. I have windows 7 home basic installed (64 bit) I have come across some problems for which i need ur help 1. Bluetooth doesn't work. I have tried uninstalling the driver and reinstalling. it fails again. The system tray doesnot...
General Discussion
Dell Inspiron N4010 XP 32bit drivers????
hi everyone, i am using Dell Inspiron N4010 laptop. and i just finished making a dual boot for my laptop with win7 & win XP (7 installed first). So, i need some help about win xp 32-bit drivers for my laptop. can you give me a list of drivers that i should installed on my win xp OS???and if u...
Drivers
Dell Laptop New Inspiron 14R N4010 solutions
hi everyone. I am new to this forum and also i am a windows 7 beginner. I have bought a dell laptop 14Rr inspiron n4010 (intel core i5 processor 450M 2.4 Ghz, 4GB DDR3 RAM, 320 GB HDD) last month. I have small issues in it. I got 3 partions in it: one is OEM, reserved partion and another is OS...
General Discussion
Windows 7 keeps installing its own driver restart
Hey guys, I've read a bunch of posts of this happening to people too but it doesn't seem like there was a permanent solution to any of them. I just installed windows 7 on a dell dimension 3000 and im using the onboard video. Everytime i reboot it wants to automatically install the "Standard VGA...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:14.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App