New
#1
Dell N4010 Win 7 x64, freezes on restart after installing video driver
Hi all, as the thread title says, I am having trouble with my laptop. I just reformatted and did a fresh install of Windows 7 Ultimate x64. I have installed all Windows Updates and installed all drivers in the order Dell specifies here: How to reinstall drivers in the correct order | Dell US EXCEPT for the video drivers. I should mention the video drivers I am trying to install are the Intel HD graphics drivers for my onboard graphics. This is because as soon as I do so and restart, Windows hangs on a black screen right after the "Starting Windows" screen and my laptop fan goes on full blast. The computer at this point is unresponsive, forcing me to do a hard power down. The only remedy after this is to either do a system restore to before the video drivers were installed, or boot into safe mode to uninstall the video drivers manually and run CCleaner. The laptop runs fine running on the default "standard VGA drivers" with the exception of poor resolution and unable to run anything graphics intensive. I've tried using drivers from both Dell and Intel's websites, via .exe installers and manually via .zip folders. I've attached my SF diagnostic .zip folder. Also forgot to mention I am running the most updated BIOS with default settings loaded. Please help and thank you in advance!