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Windows 7: Driver crash, nvldmkm Error 4101, 2x GTX670 SLI


15 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Driver crash, nvldmkm Error 4101, 2x GTX670 SLI

The title is pretty much self explanatory and i need some help.. i've read through lots of forums and didnt really find something that could help, yet, although i'm still testing. The computer setup is as in my description but for everyones ease:
Rampage IV Extreme
i7 3930k
Vengeance Pro 2133MHz (run currently at 1333) 8GB -previously had a 16gb vengeance kit but gave memtest errors-
2x ASUS GTX 670 DCII

I really cant find what the problem is. Tried clean windows installation, a driver wipe after a few months amd reinstall, nothing. Applied a windows fix that increases polling delay (i think), didn't work. Tried setting tdrlevel to 0 as some said but that resulted simply in a total system breakdown.

Mainly this happens AFTER heavy load. For example games like Skyrim or Battlefield 3 will quite rarely give me any issues while playing but they will cause issues as soon as i close them, resulting in 1 or maybe up to a few consecutive crashes in a row in the next minute or so. Black screen for a couple of seconds and then back on, as before. Only exception is League Of Legends that only gives me crashes while playing and never afterwards.

I have ample power (ax1200) so it's probably not that, unless there's a problem in the wall outlet - which i highly doubt.

Cards are not overclocked, in fact this happens even when underclocked (although not after tonights efforts -windowsfix etc- although i dont think it would make any difference.

If there is someone who can read some log files maybe and give me a hint (for example i saw a forum when that cause of the issue was outdated wifi drivers) i'd really appreciate it, as i dont really have that kind of knowledge.

If my writing is somewhat fuzzy, im really sorry, it's just that it's 6AM, spent the night searching what to do (it's been around for quite a while but that's the point where i couldn't take it any more) and i really need my sleep

My System SpecsSystem Spec
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15 Sep 2013   #2

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

What drivers are you using with the cards?
My System SpecsSystem Spec
16 Sep 2013   #3

Windows 7 Ultimate x64
 
 

Lastest Beta Drivers (326.80) but the problem has persisted for several versions, including WHQL
My System SpecsSystem Spec
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16 Sep 2013   #4

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

I did know someone who had this problem using 320.49 and they managed to resolve it by doing a clean install of the drivers that were supplied on the disk with the GPU (2 x ASUS 680s) so whether that's worth a shot I don't know. Try working backwards through the drivers until you find a stable workaround maybe?
My System SpecsSystem Spec
16 Sep 2013   #5

Windows 7 Ultimate x64
 
 

I had done that at some point, but it's a few months ago so i dont really remember how far behind i went, the problem persisted though not matter hat version. That said, it was not a complete driver wipe, only uninstal.. Maybe i will try that later today, as well as taking out the cards and testing them seperately, or in different pci slots. What im worried about though is the probability of it being software corruption/conflict..

Something i think i've noticed is that the time after boot plays some kind of role -PROBABLY-. After boot i can run unigine Valley for 2-3 consecutive loops (maybe more, i just haven't seen yet) and everything is ok, but later on even 1 round can give me a crash. Again, i haven't properly tested that, it just hit me, i think i've noticed such a behavior, so take it awith a grain of salt. I will test further.
My System SpecsSystem Spec
16 Sep 2013   #6

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

OK, if you haven't been doing clean installs of your drivers, follow these instructions. Download whatever driver you want to (320.49 WHQL would probably be best) to your desktop. Next, go to Windows update and set it to 'check for updates but let me decide what to install' that will keep windows from automatically installing it's video driver. Next go to C:/Nvidia, open the folder and you should see a folder named Display driver. Inside that folder you should see a folder for every driver you have ever installed. They will be names 320.49 and such. Delete every one of those folders, but do not delete the display driver folder, just the ones inside. Next go to control panel > uninstall programs. Uninstall all of the Nvidia display programs, but this is important, uninstall the display driver last. Uninstall the Nvidia update, Phys X, 3D drivers (few people use them), Nvidia HDMI, and the Nvidia update (it does not work anyway). Last uninstall the display driver. You will be told to reboot, do so. When you log back on, windows will install a display adaptor, that is OK. Open your driver that you have downloaded from Nvidia, agree to terms, do not select express install, select custom install. Make sure the 'clean install' check box is selected and uncheck everything except the display driver and PhysX, then install. You will have to reboot after that. That will be the cleanest install you can get, and you will not have the HDMI driver to conflict with the Realtek drivers, but should have all the drivers you need. You can then set windows update back to whatever you like.
My System SpecsSystem Spec
16 Sep 2013   #7

Windows 7 Ultimate x64
 
 

What about registry entries? In a previous clean install i had removed these too.

EDIT:Tried the above, diodn't work

I'm also thinking about conflicts with asus stuff, that some people have reported
My System SpecsSystem Spec
16 Sep 2013   #8

Win7 Home Premium x64 SP1
 
 

When you install the new driver set could you follow this guide Ultimate 2013 Nvidia Driver Guide by MANIAC-VVV- This is the best way to install them as Boozad said. Although i wouldn't delete the old driver folder untill after the new ones are installed.
My System SpecsSystem Spec
16 Sep 2013   #9

Windows 7 Ultimate x64
 
 

There is something i noticed, when windows automatically download display drivers they also download hdmi audio software (or that or somehow else these were installed on my pc, and i hadn't installed them)

When i found this i had already removed both cards and placed the first one (previously second) back in but hadnt started testing. While testin Unigine valley with a singhle card (after having removed hdmi audio) i had no crashes whatsoever. I let it run for 5 mins in DX9, came out clean and then 10-12 more minutes DX11, which also came clean.

Now i placed the remaining card back in and i am running test with sli disabled (which if i remember correctly also gave me crashes previously)

Will test further and report back
My System SpecsSystem Spec
16 Sep 2013   #10

Win7 Home Premium x64 SP1
 
 

Yeah the HDMI audio is also included in the Nvidia driver package aswell as Nvidia Experience. Just unselect eveything except the display driver and PhysX but don't forget to check the clean install box. If you follow the guide i linked you should have no problems. I've never had any driver problem's following that guide
My System SpecsSystem Spec
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 Driver crash, nvldmkm Error 4101, 2x GTX670 SLI




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