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Windows 7: New gpu issue

04 Oct 2013   #1

Windows 7 Ultimate x64
 
 
New gpu issue

Hey,
I bought a Gigabyte HD6870 as a upgrade but unfortunately it didn't work on my pc.
Card itself was just fine and tested on friend's pc.
On my pc i didn't get any signal to monitor from it and also even without display it was obvious that pc is stuck somewhere before windows loading stage.
I did test it with another psu even tho i knew it's not the issue but still the same result.

Pc specs:
Intel i3-2120
4gb DDR3 1333mhz
MSI h61m-e33 (b3)
XFX gts250 1gb (previous card)
FSP hexa series 500w psu

I also tried to upgrade bios to latest(before ivy) version, but that didn't help either.
In bios it was switched to PEG(pci-e), before someone mentions that

HD6870 is already returned back for my money, but i still want to know what was the problem since i want to make this gpu upgrade still.
Could it be motherboard that doesn't detect it or something else related to it?

My System SpecsSystem Spec
.

04 Oct 2013   #2

Windows 7 Professional 64bit
 
 

You could have a bad cable from the card to the display.
My System SpecsSystem Spec
04 Oct 2013   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HAVOC View Post
You could have a bad cable from the card to the display.
As mentioned before it doesn't even get to boot up windows, so it's not just the thing that there is no image.
Tried 2 different vga cables with 2 different vga-dvi adapters, also a dvi cable and 2 monitors.
Did quite a few tests and ended up with that it's something in my pc's hardware that doesn't like a new gpu, so id like to know what is it.
My System SpecsSystem Spec
.


04 Oct 2013   #4

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

If you have another PCI slot try it
My System SpecsSystem Spec
04 Oct 2013   #5

 
 

What rating in both overall Wattage and the amount of 12v AMPs does the label on both your PSU and the other you you tested? Was the second PSU you tested in your friends machine that worked fine?

On your machine, not even the BIOS start up/initialization worked? Did the PC make any beeping noises other than the single beep?
My System SpecsSystem Spec
04 Oct 2013   #6

Windows 7 Ultimate x64
 
 

I'm sure that PSU isn't the issue and yes other PSU came from friends pc.
I get usual 1 beep and I do not get any display image not even post screen
My System SpecsSystem Spec
04 Oct 2013   #7

Windows 7 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by haxo512 View Post
Hey,
I bought a Gigabyte HD6870 as a upgrade but unfortunately it didn't work on my pc.
Card itself was just fine and tested on friend's pc.
On my pc i didn't get any signal to monitor from it and also even without display it was obvious that pc is stuck somewhere before windows loading stage.
I did test it with another psu even tho i knew it's not the issue but still the same result.

Pc specs:
Intel i3-2120
4gb DDR3 1333mhz
MSI h61m-e33 (b3)
XFX gts250 1gb (previous card)
FSP hexa series 500w psu

I also tried to upgrade bios to latest(before ivy) version, but that didn't help either.
In bios it was switched to PEG(pci-e), before someone mentions that

HD6870 is already returned back for my money, but i still want to know what was the problem since i want to make this gpu upgrade still.
Could it be motherboard that doesn't detect it or something else related to it?
I can tell you right now 500 watt PSU is the issue I have a 6870 as a back up 500 watt is the minimum you need to use a 600 watt or a 550watt should work but you pretty much don't have enough power to power everything read the specs on the box also crossfire you would want to go with a 650 to 700 just saying


Attached Thumbnails
New gpu issue-6870.png  
My System SpecsSystem Spec
04 Oct 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I second the PSU issue. What was your friends PSU spec? Never go cheap on the PSU.
My System SpecsSystem Spec
05 Oct 2013   #9

Windows 7 Ultimate x64
 
 

I don't think that 500w PSU is a knockback for a system like that, my gts250 has the same requirements as well as I dont think that FSP is from cheap PSU's.
My friend has a 700w PSU, can't tell of anything else about it just that the same PSU started his system fine with same hd6870 inside but it didn't start mine
My System SpecsSystem Spec
05 Oct 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Maybe I'm not following, your PSU is 500 w and your friends is 700 w and the GPU worked in his and not in yours? It's either the PCIe lane or the power to the GPU in my opinion.
My System SpecsSystem Spec
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 New gpu issue




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