can't find my graphic card on the device manager

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  1. Posts : 6
    windows 7 ultimate x64
       #1

    can't find my graphic card on the device manager


    HI
    i just bought a new laptop (lenovo g500 freedos) and installed windows7 ultimate on it.
    i installed the drivers from the cd that came with the laptop and everything works great...except for the graphic card...i cant find it on the device manager...the card is amd radeon hd 8750m...what can i do?
    thank you :)
    Last edited by GUY6421; 19 Oct 2013 at 06:26.
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Welcome to Seven Forums GUY6421. Your laptop has switchable graphics. Between the intel HD 4000 and the discrete hd 8750m. It looks like the power plan determines what GPU(s) are listed:

    When in Energy Savings mode, only the low-power integrated graphics adapter will be listed in Device Manager. When in High-Performance mode, the integrated and discrete graphics adapter will be listed in Device Manager.
    Laptop Support

    A Guy
      My Computer


  3. Posts : 6
    windows 7 ultimate x64
    Thread Starter
       #3

    That sounds smart...but i have a new problem now...i accidently listened to some guy on another forum and he told me to disable my integrated graphic card from the bios...so i did...and now the screen is blank...i tried to connect it to another screen like some people told me...but it still doesn't work....i saw on the internet that i need to reset cmos but i cant open the computer or the warranty will expire
    i would realy appreciate it if you help me with this one...i have zero ideas of what i should do now...
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    Oh boy, I would think the CMOS battery would be the way, but let me see if our hardware Gurus have any ideas. A Guy
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #5

    Try powering the laptop off, remove the power adapter and battery. Hold the power switch down for thirty seconds. Reconnect everything and test..
      My Computer

  6.    #6

    What did you disable in the BIOS? If you disabled onboard graphics the video card should still work. If you disabled card then the chip should still work unless it was separately disabled.

    Do you get the BIOS screen when you boot before it goes blank? If so enter BIOS setup and reset to Defaults. If that fails, use another method to reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS.

    You can refine the method to rest the jumper or unplug the CMOS battery on your mobo by consulting your Manual on the Support Downloads webpage for your model. If it isn't shown there how to do it, ask google for a tutorial or video for your model PC to reset CMOS. Be sure to take precautions to avoid static discharge by not working on carpet, and touching metal on the case before touching any electronics.
      My Computer


  7. Posts : 6
    windows 7 ultimate x64
    Thread Starter
       #7

    i have disabled just the onboard graphics from the bios and now i can't see anything when i'm pressing the power switch...not even the lenovo logo
    and i tried to remove the battery and power adapter and hold the power switch..didn't work
    Last edited by GUY6421; 21 Oct 2013 at 00:48.
      My Computer

  8.    #8

    Was the video card working previously? If you didn't disable it in BIOS it should work.

    I asked you if you get the BIOS splash screen when you boot the PC. Please be thorough as not working through all of the steps when given can stretch this out for days when it only needs to take hours or less.
      My Computer


  9. Posts : 6
    windows 7 ultimate x64
    Thread Starter
       #9

    no...i don't get the BIOS splash screen when i boot...i don't get anything...
    and yes...the graphic gard was working before...but i disabled it in BIOS
      My Computer

  10.    #10

    GUY6421 said:
    i have disabled just the onboard graphics from the bios...
    GUY6421 said:

    and yes...the graphic gard was working before...but i disabled it in BIOS
    Which? Both?
      My Computer


 
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