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Windows 7: GPU Has Error 31 in Device Manager When SurroundView is On


12 Jan 2014   #1

Windows 7 Ultimate x64
 
 
GPU Has Error 31 in Device Manager When SurroundView is On

I've tried a lot to get it working, such as uninstalling and reinstalling drivers several times. The dedicated card is an AMD Radeon HD 7800 series, and it is the one that has the error when SurroundView is on. The onboard card is an ATI Radeon 3000, but while I was trying to reinstall drivers, I uninstalled the drivers for it and it was redetected as an AMD 760g, and upon updated drivers again it stayed like that instead of reverting to ATI Radeon 3000. The onboard card doesn't register any errors when SurroundView is on, and the dedicated card works fine as soon as I turn SurroundView off. Any ideas? Thanks

My System SpecsSystem Spec
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12 Jan 2014   #2

Windows 7 Ultimate x64
 
 

Managed to fix it by downloading all sorts of drivers, not sure which specifically fixed it, or if it was a combination. I installed the latest version of Catalyst for my dedicated gpu, although custom and unticked the audio drivers as for some reason they would make my computer bluescreen on install/startup and I don't need them. Then I also downloaded the legacy version of Catalyst that AMD recommended for my onboard card, and installed display drivers from it. I also updated the PCI bus driver, which was done by telling Windows to search for drivers in the folder the latest Catalyst files were extracted to (for some reason it doesn't seem to update automaticaly), and installed the AMD chipset drivers (from here AMD chipset Driver for Windows 7 (32-bit, 64-bit) - Lenovo H515, H515s, H535, H535s ). I think what may have fixed it is that I needed the display drivers from both the legacy download of ccc, and the latest version of catalyst. Good luck to anyone else if they have a similar problem
My System SpecsSystem Spec
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 GPU Has Error 31 in Device Manager When SurroundView is On




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