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Windows 7: Graphics card not working


16 Feb 2014   #1

Windows 7 Ultimate 32 bit
 
 
Graphics card not working

I installed an AMD Radeon HD 6450 today and when i booted my computer up my sreen was blue from the getgo. When I tried to install a driver for the new graphics card, it didnt detect the program or OS or the graphics card. The imbedded graphics card also isnt disabled. The catalyst AMD driver program doesnt install also for some reason. Nothing is going my way.


UPDATE: The blue screen issue was resolved, but the rest of the problem still applies.

My System SpecsSystem Spec
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16 Feb 2014   #2

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Welcome to the forums.

Do you see anything on the screen at all? Like the bootup logos or anything?

You'll probably have to turn off the integrated graphics before you can use the 6450 graphics card, or install the drivers.

A little more detail in your system specs would help, too. Like the model of your motherboard/processor. It will make helping you a lot easier.
My System SpecsSystem Spec
16 Feb 2014   #3

Windows 7 Ultimate 32 bit
 
 

Pentium Dual Core CPU E5200 @2.5GHz

3 GB RAM

32-bit OS

No bootup logos and i disabled my integrated processer, but to no avail. The drivers dont install for some reason, when i dled the driver that would detect my graphics card and install the right drivers for me, it didnt detect anything. The catalyst amd software also doesnt lanch or install correctly
My System SpecsSystem Spec
.


16 Feb 2014   #4

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Ok, lets take this one thing at a time and we'll see if we can resolve this. Please answer the following as best as you can.

1. Make sure that the monitor cable is plugged into the new graphics card. If so, do you have a picture on the screen?
2. Can you boot into Windows?
3. Where did you get the driver detector program from?
4. Where did you get the Catalyst driver package from?
5. Does the computer make any extra beeps when it boots up?
My System SpecsSystem Spec
16 Feb 2014   #5

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Ok, lets take this one thing at a time and we'll see if we can resolve this. Please answer the following as best as you can.

1. Make sure that the monitor cable is plugged into the new graphics card. If so, do you have a picture on the screen?
2. Can you boot into Windows?
3. Where did you get the driver detector program from?
4. Where did you get the Catalyst driver package from?
5. Does the computer make any extra beeps when it boots up?

1. What monitor cable? I put the graphics card into a slot in my tower which was on the motherboard, and the monitor cable is connected to my tower.
2. Yes i can.
3. From the AMD website.
4.AMD website.
5.No it does not.
My System SpecsSystem Spec
16 Feb 2014   #6

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by DawgieDawg View Post

1. What monitor cable? I put the graphics card into a slot in my tower which was on the motherboard, and the monitor cable is connected to my tower.
2. Yes i can.
3. From the AMD website.
4.AMD website.
5.No it does not.
1. What port on the tower is the monitor cable connected to? The motherboard's connector, or the new graphics card?
2. Good.
3. Good.
4. Good.
5. Good.

Have you tried to run the Catalyst installer as Administrator? By right clicking on the installer and choosing "Run as Administrator"? That might help it work. I'm not sure why the detector software didn't pick up the new card...

By the way, how did you resolve the blue screen problem that you had?
My System SpecsSystem Spec
17 Feb 2014   #7

Windows 7 Ultimate 32 bit
 
 

Okay, so I solved the problem, but I am still getting no signal from my monitor when i boot in my computer. I know it is because of the new graphics card. Will I have to upgrade my BIOS?

UPDATE: I upgraded the BIOS, but still no signal from my monitor
My System SpecsSystem Spec
17 Feb 2014   #8

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

What did you do to solve the problem?
My System SpecsSystem Spec
17 Feb 2014   #9

Windows 7 Ultimate 32 bit
 
 

I Solved everything and thanks for the help. Turns out the monitor cable was not connected to the graphics card. There was a blue screen because the monitor cable was not plugged in hard enough to the motherboard. Thanks a lot man, now I can play new games that I couldnt have run before.
My System SpecsSystem Spec
18 Feb 2014   #10

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Glad you got it fixed.
My System SpecsSystem Spec
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 Graphics card not working




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