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Windows 7: Screen goes black for a second then back on without any error messages


23 Feb 2014   #1

Windows 7 64bit
 
 
Screen goes black for a second then back on without any error messages

Screen randomly goes black then comes back on, no message saying display driver has stopped working. Happens every 10-15 minutes. Fresh install of windows 7 too. Anyone has this problem before? Should I try re-seating GPU?

My System SpecsSystem Spec
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23 Feb 2014   #2

Windows 7 64bit
 
 

ok so its not ever 10-15, just went 2 hours without it happening, wasn't doing anything GPU intensive, reading my mail..
My System SpecsSystem Spec
24 Feb 2014   #3

Windows 7 Home Premium x64
 
 

Hi trowieuk,

The same thing (or nearly so) happened to me, the monitor would go black for just a second or two and then return to normal with no error messages. Very occasionally it would stay black for a longer period, say 10 to 15 seconds. After about 2 weeks of this, the monitor finally refused to turn on at all.

So, in my case it was the monitor.


Here's what I would try:

1. Reseat cable between monitor and graphics card.

2. Reseat graphics card.

3. Try a different cable.

4. Try different ports on the graphics card and monitor.

5. Try your monitor on a different system.

6. Try a different monitor.


I realize that it could be quite a hassle to do all those things and that not everyone will have the necessary equipment but it should narrow down where the problem lies.
My System SpecsSystem Spec
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24 Feb 2014   #4

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Lava King View Post
Hi trowieuk,

The same thing (or nearly so) happened to me, the monitor would go black for just a second or two and then return to normal with no error messages. Very occasionally it would stay black for a longer period, say 10 to 15 seconds. After about 2 weeks of this, the monitor finally refused to turn on at all.

So, in my case it was the monitor.


Here's what I would try:

1. Reseat cable between monitor and graphics card.

2. Reseat graphics card.

3. Try a different cable.

4. Try different ports on the graphics card and monitor.

5. Try your monitor on a different system.

6. Try a different monitor.


I realize that it could be quite a hassle to do all those things and that not everyone will have the necessary equipment but it should narrow down where the problem lies.
Thanks for getting back to me! I've reseat GPU and cables. Monitor is new so I doubt its that. Could be the cable but I don't have a spare atm to try. When I get one i'll see if that helps.
My System SpecsSystem Spec
24 Feb 2014   #5

Windows 7 Home Premium x64
 
 

How new is your monitor? As a general rule of thumb, most manufacturing defects should show up within the first 90 days of service.

On the other hand, I have an Asus monitor that developed a problem after 1 year of use. It has an odd glitch or "jump" that happens only when it is connected via the HDMI or DVI ports, it works perfectly when connected to the DisplayPort (hence the suggestion that you try different ports).

I hope this helps you to get your problem sorted.
My System SpecsSystem Spec
24 Feb 2014   #6

Windows 7 64bit
 
 

Just when I thought the problem was fixed it happend again. Reinstalled drivers etc. Had a game open in fullscreen for 1-2 hours and it didn't occur then, but as soon as I quit I came here and then it happend, maybe a coincidence. Monitor is 3 weeks old.
My System SpecsSystem Spec
24 Feb 2014   #7

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by trowieuk View Post
Just when I thought the problem was fixed it happend again. Reinstalled drivers etc. Had a game open in fullscreen for 1-2 hours and it didn't occur then, but as soon as I quit I came here and then it happend, maybe a coincidence. Monitor is 3 weeks old.

Only 3 weeks old, eh? Hmm...I would suspect the monitor. Is this an all new system or did you get a new monitor for an existing, working computer?

Can you connect the monitor to another desktop, laptop, netbook, or a stand-alone DVD or Blu-Ray player?

Is it possible to create the blackout by wiggling the cable at either end, lightly tapping on the monitor in various locations, or tapping on the PC?

Does the blackout occur only after resolution changes (such as starting or quitting a game) or will it occur when the PC is sitting idle on the Windows desktop?


If it does turn out to be the monitor, customer support will most likely ask if you have tried a different cable and tried it on a different computer.
My System SpecsSystem Spec
24 Feb 2014   #8

Windows 7 64bit
 
 

Brand new monitor

I can use it as a DVD player, but sometimes it doesn't happen for hours otherwise I could try and see if its just on the PC channel. I also have a HDMI connector I could try? But like I said sometimes doesn't happen for hours.

No, it doesn't do it doing any of them

That was my original thought, because my monitor "auto adjusts" when resolution is changed so unless its AMD CCC or something else adjusting my res, but it does so it when PC is idle.
My System SpecsSystem Spec
24 Feb 2014   #9

Windows 7 64bit
 
 

It could be that the issue im having in this thread Weirdly Low FPS but 20% GPU is the cause of this issue? Apparently my GPU isn't performing to spec..
My System SpecsSystem Spec
24 Feb 2014   #10

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by trowieuk View Post
Brand new monitor

I can use it as a DVD player, but sometimes it doesn't happen for hours otherwise I could try and see if its just on the PC channel. I also have a HDMI connector I could try? But like I said sometimes doesn't happen for hours.

No, it doesn't do it doing any of them

That was my original thought, because my monitor "auto adjusts" when resolution is changed so unless its AMD CCC or something else adjusting my res, but it does so it when PC is idle.
Hi,

It might be the 1) TMM service, take a look at: Disable 'Monitor Off' detection, how?

or 2) A buggy GPU driver, try to use an older one.
Hope this helps,

Regards,
My System SpecsSystem Spec
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 Screen goes black for a second then back on without any error messages




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