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Windows 7: AMD RHD7800 Artifacts

05 Mar 2014   #1
lsaw2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
AMD RHD7800 Artifacts (slow gpu process?)

Hi Seven Forums.

I bought a new computer and experienced BSODs instantly, as per the great advice from arc in the BSOD section here (New Custom Build, Fresh Win7 install, BSOD issues ntoskrnl/win32k) I diagnosed a faulty RAM stick and a motherboard error. Two and a half months later and the board has finally been RMA'ed and returned.

I am now experiencing visual artifacts on both monitors, more severely on the primary monitor. When I drag a window across the corresponding section of the secondary monitor it draws a trail of the window but then disappears, on the primary monitor it just stays there.


I include a screenshot of what I mean, which includes my speccy graphics overview tab. Temps seem fine, previously as part of troubleshooting the BSODs before I RMA'ed the board I ran furmark and found no problems. My CCC is the newest version 13.12


What tests other than furmark can I run? Could this be anything other than a fault with the graphics card?




Attached Thumbnails
AMD RHD7800 Artifacts-artifacts.jpg  
My System SpecsSystem Spec
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05 Mar 2014   #2
Devlin1888

Windows 7 Home Premium 64Bit
 
 

Try doing a clean install of the latest drivers from amd AMD Catalyst 14.2 Beta Driver for Windows
My System SpecsSystem Spec
05 Mar 2014   #3
lsaw2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have just done that and will see if problems persist.
My System SpecsSystem Spec
.

05 Mar 2014   #4
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

what is your monitor refresh rate ?

Also that isn't really an artifact that is just a slow GPU process

Artifacts happen when you are actually watching video or doing games with it

Artifacts could be green dots dead looking Pixels and flashes of weird shapes like rectangles triangles that glitch and appear randomly while trying to watch or play a game i think you have a graphics acceleration problem or even a Aero issue ,I doubt it's the gpu honestly

Also i was reading info on this could be the wrong GPU driver in use as well
My System SpecsSystem Spec
05 Mar 2014   #5
lsaw2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Solarstarshines View Post
what is your monitor refresh rate ?

Also that isn't really an artifact that is just a slow GPU process

Artifacts happen when you are actually watching video or doing games with it

Artifacts could be green dots dead looking Pixels and flashes of weird shapes like rectangles triangles that glitch and appear randomly while trying to watch or play a game i think you have a graphics acceleration problem or even a Aero issue ,I doubt it's the gpu honestly

Also i was reading info on this could be the wrong GPU driver in use as well

ah ok I am a newb so just used the word I thought was right.


I think they are both running at 60hz, but they could both run at 75 I think...

I use win 7 classic view so I think aero is off?

I'm running 13.350.1005.0 driver version.

I have very little experience with gpus so i'm kind of sitting here a bit lost. I don't seem to get issues when playing BF4 but just when moving stuff across the desktop it glitches like the screenshot provided, similarly right click context menus disappear whilst I hover my mouse over the options and sometimes stay there after clicking.

Thanks for the responses guys.
My System SpecsSystem Spec
05 Mar 2014   #6
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by lsaw2 View Post
Quote   Quote: Originally Posted by Solarstarshines View Post
what is your monitor refresh rate ?

Also that isn't really an artifact that is just a slow GPU process

Artifacts happen when you are actually watching video or doing games with it

Artifacts could be green dots dead looking Pixels and flashes of weird shapes like rectangles triangles that glitch and appear randomly while trying to watch or play a game i think you have a graphics acceleration problem or even a Aero issue ,I doubt it's the gpu honestly

Also i was reading info on this could be the wrong GPU driver in use as well

ah ok I am a newb so just used the word I thought was right.


I think they are both running at 60hz, but they could both run at 75 I think...

I use win 7 classic view so I think aero is off?

I'm running 13.350.1005.0 driver version.

I have very little experience with gpus so i'm kind of sitting here a bit lost. I don't seem to get issues when playing BF4 but just when moving stuff across the desktop it glitches like the screenshot provided, similarly right click context menus disappear whilst I hover my mouse over the options and sometimes stay there after clicking.

Thanks for the responses guys.
It sounds like the GPU 2d rendering is muffed meaning it is having acceleration problems have you monitored the GPU when just using the desk top or browsing web pages

Also have you tried to connect the monitor to another port /That port could be giving off a bad signal too
and double check the refresh rate it should be at 60 75,hz will default to 60 unless a 120 mhz monitor
My System SpecsSystem Spec
05 Mar 2014   #7
lsaw2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

what's best to use to monitor the GPU? what should I be looking at?


the refresh rates are both down as 60hz.

i've seen in similar threads stuff about turning up or down the 2d stuff, but I don't know exactly what that entails.

Thanks again for your replies.
My System SpecsSystem Spec
05 Mar 2014   #8
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Open your CCC The AMD Catalyst Control Center on the Bottom right hand side by the clock

You want to hit the tab Overdrive after that you should see Temps and Fan speeds and also GPU clock speed

There is also a box you can check to activate Overclocking if you wish

You can use that program to monitor the clock speed after opening this up you can open up a browser like Firefox that uses flash to see if you GPU moves above 300mhz standard activity when rendering flash is 300-500mhz like 2% to 5% activity if you don't see any activity then you need to see if upclocking the core a little will help it out
My System SpecsSystem Spec
05 Mar 2014   #9
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

This should help you adjust 2d clocks this is a tool for AMD Gpu's i have never used to to be honest with you but others have when they had this issue Download AMD GPU Clock Tool v0.9.8 | techPowerUp
My System SpecsSystem Spec
05 Mar 2014   #10
lsaw2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ah marvelous thank you, I hadn't realised there was anything in that tab as you have to accept the terms before it shows you it because of the OC'ing.


watching a video on youtube in firefox, is giving between 2 and 26% activity, gpu clock 450mhz.


I'll download the gpu clock tool but will have no idea what the settings should be let alone what to change them to!
My System SpecsSystem Spec
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