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Windows 7: Constant reboots with NVIDIA 9800M GT (Samsung R710)

28 Oct 2009   #1

Windows 7 64
 
 
Constant reboots with NVIDIA 9800M GT (Samsung R710)

Hi everybody,

I have been trawling this site since Oct 22 for help with my problem, some pointers have worked to some extent but now I have reached a dead end so here's my post:

I have custom installed Windows 7 64 over an OEM Vista Home Premium on my Samsung R710 - a very pretty little laptop. Everything works great except the driver for my video card, an Nvidia 9600M GT. According to Dev Manager my GPU is currently running under a VGA compatible video controller which can only give me basic video display, no Aero or proper gaming display.

After struggling to find an Nvidia driver that would recognize my card similar to other posters in this forum, I came across the 186.81 driver (186.81_notebook_win7_winvista_64bit_international_whql) on the Nvidia site. Using Internet Explorer, this driver is automatically detected for my system and after downloading detects my GPU and installs right over the VGA driver. Great.

Not so great: I cannot boot into Windows 7. I get the 'Windows is Starting' screen with the whirling lights and the beatific windows logo shining away but just before the mouse pointer should appear the display completely switches off (not black screen) and reboots ad infinitum. Only a safe mode disinstall of 186.81 and 2 reboots will allow to get back into Windows 7 with the VGA driver back in control.

The funny thing is, after looking at other peoples problems on this site I DID get 186.81 to work for a few hours. Aero was working and I was playing the new Dyson game on Steam, but a sudden reboot dropped me into the cycle described above.

Because I had also done some messing around with the OEM drivers from Samsung I thought I had screwed something up; so, I executed a recovery back to Vista and a completely new custom install of Windows 7 64. I reinstalled 186.81 but immediately met the same reboot problem.

Now then. I have tried monkeying around with the VGA driver file: vgapnp.sys in system32 (no change to reboot situation), looking at ntbtlog.txt (completely fruitless), updating the BIOS from Samsung (this driver fails to load in Windows 7), every driver someone has recommended (the drivers usually install but result in same reboot situation) and the MS Update Catalog drivers (same reboot deal).

Essentially, I can get a compatible Nvidia driver to install but my system will not accept it and reboots until remove the offending driver in safe mode.

Over to you good people, best regards.

Oh, and if istorki reads this: you're the man but no, you're R610 method doesn't work for me

My System SpecsSystem Spec
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28 Oct 2009   #2

7600.20510 x86
 
 

What's the hardware id? Right click it in device manager, properties, details tab, change the dropdown to hardware ids. Copy and paste the results here.

No results on Samsung's site. http://www.samsung.com/us/support/se...0&find_button=
My System SpecsSystem Spec
28 Oct 2009   #3

Windows 7 64
 
 

Quote   Quote: Originally Posted by torrentg View Post
What's the hardware id? Right click it in device manager, properties, details tab, change the dropdown to hardware ids. Copy and paste the results here.

No results on Samsung's site. SAMSUNG
Cheers tg,

Hardware ids, as follows:

PCI\VEN_10DE&DEV_0649&SUBSYS_C520144D&REV_A1
PCI\VEN_10DE&DEV_0649&SUBSYS_C520144D
PCI\VEN_10DE&DEV_0649&CC_030000
PCI\VEN_10DE&DEV_0649&CC_0300

Try Samsung UK: the SAMSUNG R710 17? widescreen notebook is ideal for everyone R710 - R-Series - Entertainment - Notebook Computers | SAMSUNG
My System SpecsSystem Spec
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28 Oct 2009   #4

7600.20510 x86
 
 

My System SpecsSystem Spec
28 Oct 2009   #5

Windows 7 64
 
 

Thanks, I will give it a shot and report back
My System SpecsSystem Spec
28 Oct 2009   #6

Windows 7 64
 
 

No joy, unfortunately.

When installed from Windows, setup could not locate any drivers compatible with hardware.

When installed from safe mode (using have disk) selected driver does not support this version of Windows.


Attached Images
  
My System SpecsSystem Spec
28 Oct 2009   #7

7600.20510 x86
 
 

Device manager. Right click the adapter. Update driver software. Browse. Let me pick. Have disk. Browse. Find the
nvsm.inf now and install like that.

This is in the .inf, meaning it should install for you (hopefully ) -
[DEV_0648&SUBSYS_C520144D] NVIDIA GeForce 9600M GS
My System SpecsSystem Spec
28 Oct 2009   #8

Windows 7 64
 
 

I have tried that and it is giving me 18 choices of my card under 'Select the device driver...', which one is which? The DEV_0649&SUBSYS_C520144D string shows up in the listing on the dl site but I can't detect it in the driver list.

Many thanks for your patience and help.


Attached Images
 
My System SpecsSystem Spec
28 Oct 2009   #9

7600.20510 x86
 
 

lol

You're welcome, not a problem.

Upload the nvsm.inf to Rapidshare and post a link. I don't have it any longer here.

I'll need to look at it again to advise, but my guess is right now, any will work. I'll let ya know my opinion when I see it again.
My System SpecsSystem Spec
28 Oct 2009   #10

Windows 7 64
 
 

Hi again, I managed to get the driver install by searching for the DEV_0649&SUBSYS_C520144D string in the 'addional infs' folder. It was listed within nvsm.inf and nvsm_win7.inf, only nvsm_win7.inf loaded.

But I'm still getting the reboot, Win 7 doesn't like these drivers.

I think it must be a hardware issue somewhere.
My System SpecsSystem Spec
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 Constant reboots with NVIDIA 9800M GT (Samsung R710)




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