BSOD crash opening games, New graphics card


  1. Posts : 2
    België
       #1

    BSOD crash opening games, New graphics card


    Hi

    i just plugged in my new GTX 780 graphics card,
    and when i open diablo 3 or starcraft 2 my computer crashes and my graphics card blows really hard.

    i got 2 files that i hope will help :

    Please help me

    It's a brand new computer.
    BSOD crash opening games, New graphics card Attached Files
      My Computer


  2. Posts : 2
    België
    Thread Starter
       #2

    Note:
    I have/had (re)installed the latest graphics drivers.
      My Computer


  3. Posts : 7,379
    Windows 7 ultimate x64
       #3

    Hi, Welcome to Seven forums.

    When you say that you installed your new card
    GTX 780
    . Did you have any other card installed prior to this one?

    If yes, did you remove the drivers for that card and then installed drivers for this?
    If this is the case, download "DriverSweeper" and run that to remove all the drivers for the current and old card. Now, install the latest drivers for your card.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    The 780 is a very power hungry card, what PSU do you have?
      My Computer


  5. Posts : 1,436
    Windows 8.1 Pro x64
       #5

    Hello,

    After answering both archer, and Bazood questions please do the following.

    Make sure you follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.

    After looking at the dump file that you gave us it seems it is blaming the video drivers.

    Code:
    Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )
    Follow what archer said and after completely removing ALL graphics drivers. Restart your computer. Once you do that then install fresh video drivers for your graphics card. You can get the download from Drivers - Download NVIDIA Drivers

    Also something else after looking at the dump files i noticed you have Daemon Tools installed. DT is a known cause of problems with windows. So please uninstall.
    Code:
    dtsoftbus01.sys             Fri Feb 21 01:49:36 2014 (53072130)
    -Gamer
      My Computer


  6. Posts : 7,379
    Windows 7 ultimate x64
       #6

    HonorGamer said:

    Also something else after looking at the dump files i noticed you have Daemon Tools installed. DT is a known cause of problems with windows. So please uninstall.
    Code:
    dtsoftbus01.sys             Fri Feb 21 01:49:36 2014 (53072130)
    -Gamer
    Totally agree with HonorGamer on this. Any third party software can cause such issues.

    Keep us posted.
      My Computer


 

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