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Windows 7: BSOD crash opening games, New graphics card

26 Apr 2014   #1

BelgiŽ
 
 
BSOD crash opening games, New graphics card

Hi

i just plugged in my new GTX 780 graphics card,
and when i open diablo 3 or starcraft 2 my computer crashes and my graphics card blows really hard.

i got 2 files that i hope will help :

Please help me

It's a brand new computer.



Attached Files
File Type: zip Dumpfile and one more.zip (116.8 KB, 7 views)
My System SpecsSystem Spec
.

26 Apr 2014   #2

BelgiŽ
 
 

Note:
I have/had (re)installed the latest graphics drivers.
My System SpecsSystem Spec
29 Apr 2014   #3

Windows 7 ultimate x64
 
 

Hi, Welcome to Seven forums.

When you say that you installed your new card
Quote:
GTX 780
. Did you have any other card installed prior to this one?

If yes, did you remove the drivers for that card and then installed drivers for this?
If this is the case, download "DriverSweeper" and run that to remove all the drivers for the current and old card. Now, install the latest drivers for your card.
My System SpecsSystem Spec
.


29 Apr 2014   #4

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

The 780 is a very power hungry card, what PSU do you have?
My System SpecsSystem Spec
29 Apr 2014   #5

Microsoft Windows 7 Pro 64-bit SP1
 
 

Hello,

After answering both archer, and Bazood questions please do the following.

Make sure you follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.

After looking at the dump file that you gave us it seems it is blaming the video drivers.

Code:
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )
Follow what archer said and after completely removing ALL graphics drivers. Restart your computer. Once you do that then install fresh video drivers for your graphics card. You can get the download from Drivers - Download NVIDIA Drivers

Also something else after looking at the dump files i noticed you have Daemon Tools installed. DT is a known cause of problems with windows. So please uninstall.
Code:
dtsoftbus01.sys             Fri Feb 21 01:49:36 2014 (53072130)
-Gamer
My System SpecsSystem Spec
29 Apr 2014   #6

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post

Also something else after looking at the dump files i noticed you have Daemon Tools installed. DT is a known cause of problems with windows. So please uninstall.
Code:
dtsoftbus01.sys             Fri Feb 21 01:49:36 2014 (53072130)
-Gamer
Totally agree with HonorGamer on this. Any third party software can cause such issues.

Keep us posted.
My System SpecsSystem Spec
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 BSOD crash opening games, New graphics card




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