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Windows 7: Graphics Card Drivers Not Installing. Please HELP!

09 May 2014   #11
johntkucz

windows 7 pro
 
 

Quote   Quote: Originally Posted by Boozad View Post
OK, did you have drivers installed for the card previously? I take it the card's not a recent install, if you could give us a bit of background from before this happened we can work from there.
I basically built my computer around March 2012 and was using it fine. Then I didn't use it for 8 months. I go to get everything booted up and installed and the graphics driver isn't installing. CPU-z showed nothing for the graphics panel. Not sure if that is of help in diagnosing this. Thanks for the continuing help. This forum is very helpful. I just want to get this fixed!


My System SpecsSystem Spec
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09 May 2014   #12
johntkucz

windows 7 pro
 
 

Quote   Quote: Originally Posted by Britton30 View Post
your specs show two machines and we have no way of knowing which you're working on. If both are net/laptops, you should not use drivers from NVidia but use one from your machine's support page.

All of this is for my self-built computer.
My System SpecsSystem Spec
09 May 2014   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

See my post#9, did you do that?
My System SpecsSystem Spec
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10 May 2014   #14
johntkucz

windows 7 pro
 
 

Quote   Quote: Originally Posted by Britton30 View Post
See my post#9, did you do that?

GPUz doesn't show anything for my graphics card.


Attached Images
Graphics Card Drivers Not Installing.  Please HELP!-graphicsgpuz.jpg 
My System SpecsSystem Spec
10 May 2014   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Is your card showing in Device Manager?
My System SpecsSystem Spec
10 May 2014   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Have you tried reseating the cards and sticks remember this has been sitting around doing nothing for ?8 months I would also suggest these
1.

SLOTCLEANING

Now as for the slotsto clean them use a strip of old credit card about 1/2 inch wide nip thecorners off one end - preferably round them offhold a piece of thin lint free clothover the end dab on some form of alcohol - iso propyl alcohol (what we swab theskin with before an injection) is good and GENTLYswipe along the slots.

This can also be donefor the GPU slot/s and do not forget to clean the contacts on the cards /sticks either. See my pic for the cleaning stick .
2.
Run HW Info and see what is showing up in the devices HWiNFO, HWiNFO32/64 - Download see my pic also for this.


Attached Thumbnails
Graphics Card Drivers Not Installing.  Please HELP!-hw-devices-info.png   Graphics Card Drivers Not Installing.  Please HELP!-stick.png  
My System SpecsSystem Spec
11 May 2014   #17
johntkucz

windows 7 pro
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Have you tried reseating the cards and sticks remember this has been sitting around doing nothing for ?8 months I would also suggest these
1.

SLOTCLEANING

Now as for the slotsto clean them use a strip of old credit card about 1/2 inch wide nip thecorners off one end - preferably round them offhold a piece of thin lint free clothover the end dab on some form of alcohol - iso propyl alcohol (what we swab theskin with before an injection) is good and GENTLYswipe along the slots.

This can also be donefor the GPU slot/s and do not forget to clean the contacts on the cards /sticks either. See my pic for the cleaning stick .
2.
Run HW Info and see what is showing up in the devices HWiNFO, HWiNFO32/64 - Download see my pic also for this.

Hey Icit2lol, thanks for the tips. Here's what shows up in my HWinfo.

Apparently the graphics card is being read properly. Doing the physical slot cleaning seems a bit precarious. Is that necessary seeing that HWInfo is picking it up?. I just really want to get the drivers installed.


Attached Images
Graphics Card Drivers Not Installing.  Please HELP!-hwinfo.jpg 
My System SpecsSystem Spec
11 May 2014   #18
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

For cleaning, I would stick the alcohol card in the same way as the GPU slots in, not swiping back and forth, that could bend the contacts.
My System SpecsSystem Spec
11 May 2014   #19
johntkucz

windows 7 pro
 
 

How would I check to see if it pops up under device manager. I don't see it anywhere under device manager.

Also, why does the gpu pop up under HWInfo but not under gpuz?
My System SpecsSystem Spec
11 May 2014   #20
johntkucz

windows 7 pro
 
 

Just wanted to say how grateful I am of all the feedback on this thread. I still haven't gotten the drivers for my graphics card to work yet, but thanks for all the help. Sevenforums is a great board.
My System SpecsSystem Spec
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