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Windows 7: Problem with my display drivers...


31 May 2014   #1

Windows 7 32bit
 
 
Problem with my display drivers...

Hi everyone!
so i wanted to update my display drivers and i downloaded drivers from amd official site for my display card...
when i installed the drivers it didnt succeed and moreover the resolution became really bad and now i barely see my screen... This is the errors it wrote me in the installation:

Catalyst™ Install Manager
Installation Report
05/31/14 19:30:07


Hardware information

Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x68ba
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xe144
Subsystem vendor ID 0x174b
Other hardware

Existing packages
AMD Catalyst Install Manager
AMD APP SDK Runtime
AVIVO
HydraVision
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
Catalyst Control Center

Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 3.0.847.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Fail
Version of Item: 8.902.0.0000
Size: 90 Mbytes
HDMI/DP Audio Driver
Final Status: Fail
Version of Item: 7.12.0.7702
Size: 1 Mbytes


Other detected devices


Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa58
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa58
Subsystem vendor ID 0x174b


Error messages

Driver Install: user must be a member of the Administrators group
Driver Install: user must be a member of the Administrators group


My System SpecsSystem Spec
.

31 May 2014   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

That message indicates you do not have admin privileges, is this your personal PC or a company's?
My System SpecsSystem Spec
31 May 2014   #3

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
That message indicates you do not have admin privileges, is this your personal PC or a company's?
it is myn...
My System SpecsSystem Spec
.


31 May 2014   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You will have to log in to your admin level account to do it.
My System SpecsSystem Spec
31 May 2014   #5

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
You will have to log in to your admin level account to do it.
i am the only user on this computer and i am the administrator... (i checked it.)
My System SpecsSystem Spec
31 May 2014   #6
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

My System SpecsSystem Spec
31 May 2014   #7

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
tried it and still the same problem...
My System SpecsSystem Spec
31 May 2014   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Are you able to log into the hidden Admin account?

Try this for the drivers.
Latest AMD Catalyst Video Driver for Windows 7
My System SpecsSystem Spec
01 Jun 2014   #9

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Are you able to log into the hidden Admin account?

Try this for the drivers.
Latest AMD Catalyst Video Driver for Windows 7
Yes,i was able to log into the hidden admin account but it didnt work...
and about the drivers: i tried to install every possible dirver,the newest or the oldest and it wont work both ways...
My System SpecsSystem Spec
01 Jun 2014   #10

Windows 8.1 Pro
 
 

Please provide the specific video card (model number) that you are trying to update. Also, where are you getting the drivers from, and which ones are they? Link?

Thanks.
My System SpecsSystem Spec
Reply

 Problem with my display drivers...




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