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Windows 7: MSI Radeon 7850 won't boot past Windows Logo screen

27 Jun 2014   #11
Arclite

Windows 7 64 bit Home Premium
 
 

I agree with Layback that the PS is a good next step. But I'm also wondering if it's a card compatibility issue between your card and your mboard. Your card worked in someone else's machine, and their card worked in yours. That suggests that there's nothing wrong with the hardware per se, but perhaps that the two things don't work together. Check the BIOS version and update it if out of date and try again.


My System SpecsSystem Spec
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27 Jun 2014   #12
Zealots

Florida
 
 

So last night my friend who works at a local TV station is an engineer there. He brought me over a NVDIA Quadro 4000 to try out. I installed it and everything works perfect. I do not think it was my PSU and I think it's the GPU.
My System SpecsSystem Spec
27 Jun 2014   #13
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just for information.

Q4000 card requires a min. of 450W power supply with no extra 6 pin power connections.

A 7850 card requires a min. of 550W power supply with (2) extra 6 pin power connections.
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27 Jun 2014   #14
Zealots

Florida
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Just for information.

Q4000 card requires a min. of 450W power supply with no extra 6 pin power connections.

A 7850 card requires a min. of 550W power supply with (2) extra 6 pin power connections.
I will update this once the RMA comes in and I can test it out to see. Also the 7850 only had a slot for one 6 pin connector.
My System SpecsSystem Spec
27 Jun 2014   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have found them with one connectors and some with two connectors. Those power connectors are there to supply more power on demand.
All I'm trying to say is a card that has more power connection will put a heavier load on a power supply than one that needs no extra connection from the power supply. A power supply might be able to handle a card with no extra power connection and not be able the handle a card with extra power connections.
You will find out when you try your 4th card.

AMD Radeon HD 7850 and 7870 review - Product Showcase



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27 Jun 2014   #16
Zealots

Florida
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I have found them with one connectors and some with two connectors. Those power connectors are there to supply more power on demand.
All I'm trying to say is a card that has more power connection will put a heavier load on a power supply than one that needs no extra connection from the power supply. A power supply might be able to handle a card with no extra power connection and not be able the handle a card with extra power connections.
You will find out when you try your 4th card.

AMD Radeon HD 7850 and 7870 review - Product Showcase



This is my card

I looked up to see some one installing the card to make sure it's just one connector. Here is some guy installing it. https://www.youtube.com/watch?v=dHGpa1fotJw

I do understand what you are trying to say and I appreciate your input. When it comes back in I'll be able to test your theory and I will let you know.
My System SpecsSystem Spec
27 Jun 2014   #17
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

IMHO they have just sent you a card they at the time they tested it could find no problem with. I have had it happen to me. Yes you may have a PSU problem which you'll find out but in your case I think you have received a dud refurbished card that past testing as it is intermittent.
My System SpecsSystem Spec
27 Jun 2014   #18
computergeekguy

7 home premium 64 bit
 
 

If you wanted to tell us the model and wattage of your psu we would be happy to look it up and all details on it. It would give us something to do while we wait for your new card. We are not trying to be pushy or anything it is just our job and it would give us some peace of mind. For all we know you could be correct and it is the card that is bad but we want to cover all the bases.

P.S. When your card runs on NO drivers it is actually running on a windows default driver designed to be compatable with everything. So if the card CAN display something it will in other words. If your card cant run on default drivers than it truly is toast lol. The only way to really test if it is your card would have been to fully install the driver that goes with that card on a different comp. But since your RMA'd it we will see soon enough what is up.

Hope to hear from you soon
My System SpecsSystem Spec
29 Jun 2014   #19
Arclite

Windows 7 64 bit Home Premium
 
 

The thing is that the GPU is drawing relatively little power on power up. It only draws a full load once you start running a heavy game like Crysis. If it was a bad power supply rail, 1. you wouldn't expect it to fail on power up (which it is, can't even get into safe mode), and 2. you wouldn't expect another GPU to work on the same rail. And since the card was RMA'd once, you'd think that getting two bad GPUs in a row would be extremely unlikely. This is why I'm thinking it's some kind of incompatibility with the motherboard. Zealot, you never did mention whether the BIOS was up to date. Can you straight up return the AMD card and get an Nvidia?
My System SpecsSystem Spec
30 Jun 2014   #20
computergeekguy

7 home premium 64 bit
 
 

Quote:
Can you straight up return the AMD card and get an Nvidia?
Usually not. I wish i was able to as my card needed rma and after some research i found that my card wasn't the most reliable. Wish i knew that before i bought it.
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 MSI Radeon 7850 won't boot past Windows Logo screen




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