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Windows 7: Video Card Driver Crash affects whole computer


30 Jul 2014   #1
chi111111

Windows 7 64 bit
 
 
Video Card Driver Crash affects whole computer

I'm currently running a ATI Radeon HD7700 and frequently whenever I'm gaming my screen would freeze, flicker black and return to normal but with a message saying driver has stopped responding.
However, I've also had it when the driver crashes. my whole computer becomes pretty much unresponsive (cursor still moves though) and ALL running programs freeze while setting my performance to 100%.
I've tried updating, reinstalling ,using older version of the driver but nothing has worked. I don't get a blue screen either and end up having to shut it down w/ power button.


My System SpecsSystem Spec
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30 Jul 2014   #2
Dr41DeY

Windows 7 Professional x64
 
 

Are you using windows 7 or 8?
If you are using windows 7, go to this website: Download Drivers
And select these options: Screenshot by Lightshot
My System SpecsSystem Spec
30 Jul 2014   #3
essenbe
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

Try Downloading the latest WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . After uninstalling all your current drivers, please use this tutorial Drivers - Clean Left over Files after Uninstalling then install and choose custom install and try to only install the display driver and not CCC. See if that helps you.

If you continue having probkems please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

You can also run http://www.sevenforums.com/bsod-help...tructions.html which may help give us some more info to go on.

Also, what size and brand of PSU do you have in the computer?
My System SpecsSystem Spec
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30 Jul 2014   #4
chi111111

Windows 7 64 bit
 
 

After i did a clean install on the driver and while i was scanning, got 0x0000019 blue screen
and im using a Corsair SV650


Attached Files
File Type: zip debug-HAYESZHANGPC-xxxx (2).zip (1.76 MB, 1 views)
My System SpecsSystem Spec
30 Jul 2014   #5
essenbe
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

All of the files were not In the DM log, but what I was able to get was

Code:
lmvm WlanGZ64
start             end                 module name
fffff880`05909000 fffff880`059e0600   WlanGZ64 T (no symbols)           
    Loaded symbol image file: WlanGZ64.SYS
    Image path: \SystemRoot\system32\DRIVERS\WlanGZ64.SYS
    Image name: WlanGZ64.SYS
    Timestamp:        Mon Sep 22 22:14:10 2008 (48D85F02)
    CheckSum:         000DD842
    ImageSize:        000D7600
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That appears to be a Wireless Lan driver If it is a Zyxtel wireless it can be updated at http://www.zyxel.com/us/en/support/download_library.shtml

If you would run the file and upload all of the files it could help. If when you ran http://www.sevenforums.com/bsod-help...tructions.html and used option 1, try option 2 and be sure to click the grab all and upload it with the next BSOD after updating your wireless driver.
My System SpecsSystem Spec
30 Jul 2014   #6
essenbe
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

Also open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
30 Jul 2014   #7
chi111111

Windows 7 64 bit
 
 

I just finished the scan and there were no integrity violations


Attached Files
File Type: rar SF_30-07-2014.rar (1.12 MB, 1 views)
My System SpecsSystem Spec
30 Jul 2014   #8
essenbe
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

That's great.
My System SpecsSystem Spec
30 Jul 2014   #9
essenbe
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

There are fewer files in that dump than in the first one.
My System SpecsSystem Spec
30 Jul 2014   #10
chi111111

Windows 7 64 bit
 
 

Alright I uploaded a new one. I've also already updated the zyxel drivers


Attached Files
File Type: rar SF_30-07-2014.rar (1.12 MB, 0 views)
My System SpecsSystem Spec
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 Video Card Driver Crash affects whole computer




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