system recovery won't complete because of graphic error


  1. SMA
    Posts : 9
    MS Windows 7 Ultimate 64-bit SP1
       #1

    system recovery won't complete because of graphic error


    Hi guys

    My HP G62's discrete graphic is damaged, and I've been using it depending on integrated graphics only for a while as I disabled the external graphics driver. Unfortunately I had to conduct a "system recovery", yet because the discrete graphics is not working properly, I am stuck at "starting windows" screen. When I choose "safe mood" or "safe mood and network", a message pops up that the installation can't be completed.
    I tried to disable the graphics card through the BIOS menu, but I couldn't locate such option.

    Any suggestions?
      My Computer


  2. Posts : 26,861
    Windows 11 Pro
       #2

    Does your Laptop use switchable graphics and what card is the discrete card?
      My Computer


 

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