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Windows 7: Screen goes blank during games suddenly but computer remains on

27 Jan 2015   #21
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ravir the core volts look ok and can you scroll down until you get to the section in that HW Info readout that has VBATT included as I would like to see you PSU status. See the pic of my Ivy Bridge readout.




Attached Thumbnails
Screen goes blank during games suddenly but computer remains on-hw-info-desktop-psu.png  
My System SpecsSystem Spec
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27 Jan 2015   #22
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

As requested. I just finished a game of BF4, computer didn't restart. Don't know if the readings shown would be affected.


Attached Thumbnails
Screen goes blank during games suddenly but computer remains on-untitled.png  
My System SpecsSystem Spec
27 Jan 2015   #23
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

That's ok Ravir the volts are looking good but as I often state when I get folks to test the volts - two things HW can be out of whack (very very rarely) and even though there volts doesn't mean the current (amps) are there. But it looks good to go.
My System SpecsSystem Spec
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29 Jan 2015   #24
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok guys good news. For the past 2 days I have not seen the computer restart at any time during normal use or game play. So is it safe to say that the problem was the card over heating?

Thank you so much for helping me troubleshoot my system, cheers!
My System SpecsSystem Spec
30 Jan 2015   #25
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sounds very much like that Ravir and I have to say that although we use these software tests for temps they are just that - software if you want to be very specific you would need to get in real close with an infra red gun as I have got or a directly attached and specialised sensor or even some really sophisticated instruments - to be very precise.
My System SpecsSystem Spec
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 Screen goes blank during games suddenly but computer remains on




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