Hi guys I have a Samsung R540 laptop that has a blank screen in Windows. However when I go into safe mode it works fine. Now I have tried reinstalling the driver, restoring the laptop and go back to last good point with no luck. However I have plugged a screen in and it worked fine there. one thing that I have noticed is that the screen does not get detected by Windows.
Hello and welcome Neoco mate have a read of this, see my pic and post back the results.
Using HW Info general components
DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.
Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.
See my picfor an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.
You might have to use that other monitor to run this but at least we need to see the details of that monitor screen ie make model etc
Quote