Hardware acceleration alt. driver issue

Dali362 · 19 Nov 2014

My wife bought an ACER AX3400 64-bit (4GB memory, GeForce 315 video card) with "empty" HDD and no drivers CD from her friend. Installed WIN7 ULTIMATE and installed all the ACER X3400 drivers available on Acer download site. When she tries to play a quite simple card game, she gets the message "Hardware acceleration is either turned off or video card driver is not installed. Either turn on the acceleration or install the driver. I´d assume the driver is already installed as we installed everything on Asus driver site. How do we TURN ON the hardware acceleration so that the game won´t be inendurably slow?

ThrashZone · 20 Nov 2014

Hi,
Can you take and upload a picture of the back of your computer to see where your lines are connected too ?
Usually a computer with a card in it will have multiple connections for monitors and I just want to see which one your connected too
Cheers.

Dali362 · 20 Nov 2014

Her´s a photo of the back of the computer. I´m afraid it is not very clear. The monitor is connected up on the right. There don´t seem to be other monitor connections though.

Hardware acceleration alt. driver issue-acer-back-photo.jpg

ThrashZone · 20 Nov 2014

Thanks yep only one I'll assume dvi connection
Click Start and Control panel,
On the top right next to the question mark,
Switch to Small Icons with the little drop down symbol,
Is there a NVidia Experience listing there if so open it,
http://www.geforce.com/geforce-experience/download
You should see Update across the top see what it says or comes up with,
Cheers.

Dali362 · 21 Nov 2014

Problem solved, an extra driver neded to be downloaded, which I understood when following your suggestion.Many thanks! The game graphics are fast now, so my wife is happy, even if she does not play her game very often.:)