Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: AMD HD7700 not recognized

21 Nov 2014   #1
CearaQC

Win 7 Home Premium 64
 
 
AMD HD7700 not recognized

We did a HD wipe of a Dell XPS 8500 last night, which worked great with the help of the nice folks on here.

Now today we tried to get in all the drivers, but having trouble with the video card - AMD Radeon HD 7700. The computer will not recognize it.

We installed several times the auto update program from AMD website. The install says it worked perfectly but after reboot, Control Panel Device Manager does not have it listed. And the computer says we have to run the auto detect. But I cannot find any auto detect.

We tried manually deleting the default video card listing from Device Manager as well, rebooting and reinstalling to no avail.

What are we missing? Thanks!


My System SpecsSystem Spec
.
21 Nov 2014   #2
oscer1

win 7 64 bit
 
 

Hi

are you getting the driver from dell site? http://www.dell.com/support/home/us/...s-8500/drivers should be the first one under video.
My System SpecsSystem Spec
24 Nov 2014   #3
CearaQC

Win 7 Home Premium 64
 
 

Sorry for not replying sooner. I have to work a lot of 12 hour days.

Anyhow... the video card mentioned above did not come with the system at the time we ordered it. It was about 6 months later after the Dell purchase. So it did not use the driver from the Dell site, but rather the AMD site.

So I will physically remove the device itself and remove all drivers and use the base video that came with the system and start over that way and report if there are further problems.

It's my husband's computer and I don't want him touching my laptop. LOL
My System SpecsSystem Spec
.

24 Nov 2014   #4
oscer1

win 7 64 bit
 
 

Ok let us know if working or not
My System SpecsSystem Spec
24 Nov 2014   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

If the card is a third party card, and not a Dell card, you should not use the Dell driver. Use the most recent one at

Desktop

That's the proper x64 AMD drivers for the card, as well as the Catalyst Control Center
My System SpecsSystem Spec
24 Nov 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Try doing another Windows 7 Update with the video card installed. It very well might offer a video card driver.
My System SpecsSystem Spec
Reply

 AMD HD7700 not recognized




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
hard drive NOT recognized in computer but IS recognized in disk mgmnt.
I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these...
Hardware & Devices
AMD Radeon HD7700 32" TV Resolution Problem.
Hi, Decided to connect my PC up to a spare 32" Beko TV i have. I first just took VGA from Current 19" monitor plugged it into the TV, i got a picture, look a bit fuzzy/blurred, went into the resolution settings and saw it still recognized it as my DELL SE197FP monitor and still says its at 1280 x...
Graphic Cards
amd cpu not recognized
hi guys, i have a pavellion tx1003au with amd turon 64x2. i just installed windows 7 but the cpu is identified as acpi x86 it dose not load drivers for co-processor caould u help.
Hardware & Devices
EX HDD not recognized :(
I just bought a 1.5 tb samsung story HDD and figured i would dumb everything from my 320 gb segate ex pro on to it. The seagate has sat in the same place for years with out being moved or anything, it has its own power supply and was plugged into the same port the entire time. the seagate is...
Hardware & Devices
Getting my 4TB to be recognized on XP
I just got a new 4TB drive My Book Studio Edition II 4 TB Now apparently Windows XP can only recognize drives upto 2TB so a single 4TB drive isn't recognizable. Now while I use Windows 7 at home, my school computers all use XP. So I need to find a way to get these computers to recognize...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App