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Windows 7: Device manager "Changed" my video card

18 Dec 2014   #1
CrimsonFox

Windows 7 Home Premium x64
 
 
Device manager "Changed" my video card

I got this laptop several years ago from costco. The Dell Inspiron N5010

It listed a nice video card. When it was delivered I think they said they were out of that vidcard but gave me another equivalent. I forget the details now tho.

For the longest time, the video card driver was listed as "ATI Radeon HD 4650"

Just recently I had some BSOD issues of the Display timeout type. One of the things I tried to fix the issue was to check for device driver. But windows said that everything was fine and updated.

One of the last things I tried with it was to disable the video card device driver (Radeon 4650)
Then Try looking for updates again.

When I did this, the system CHAGED DRIVERS on me. It changed to Radeon 550v. This sounded VERY familiar! Like I think this was the original card that was supposed to be there. Or else it was the one they switched to. THe details are cloudy but I remember this name.

So which card do I have? DO I trust what WIndows just did?


My System SpecsSystem Spec
.
18 Dec 2014   #2
gregrocker

 

Why would you disable the Display device to find another driver? You'd want to Update driver to do that, or uninstall at the most to force a reinstall of the existing driver.

Re-enable the device you disabled and now what devices are listed under Display? From view Tab in Device Manager, unhide any devices.

Enable Automatically deliver drivers via Windows Update (Step 3) then check for Updates, install all Important and Optional Updates except Bing. Look for drivers but also install all patches because these may be needed to make your devices work correctly.

To confirm the actual device make/model trace it's Hardware Identification. Once you have the true make/model device, go to your PC's Support Download webpage to look for the latest version of that driver in case it is modded by manufacturer for you laptop. If not, you can try the device maker's latest driver from its Support Downloads webpage.
My System SpecsSystem Spec
18 Dec 2014   #3
CrimsonFox

Windows 7 Home Premium x64
 
 

I didn't disable it to find it. I disabled it because I was having Blue Screens of death that seemed to be video related and I was trying to debug.

Granted I haven't had BSOD's since the computer replaced the driver.

Just freezes though. However there was a big windows update that happened around the same time too so not positive what fixed the BSOD problem.
My System SpecsSystem Spec
.

18 Dec 2014   #4
CrimsonFox

Windows 7 Home Premium x64
 
 

And when Windows changed the driver, it DID enable the new one.
My System SpecsSystem Spec
18 Dec 2014   #5
gregrocker

 

You're lucky you have any display at all, if you actually disabled the only display driver.
My System SpecsSystem Spec
18 Dec 2014   #6
CrimsonFox

Windows 7 Home Premium x64
 
 

wow that hardward finder is amazing! thanks for that!

Okay
what is says:
The vendor is Advanced Micro Devices, Inc.

Chip description is ATI Mobility Radeon HD 4650

So that IS what is in there and the 550v is what was USUALLY in this package but they gave me a different one.
My System SpecsSystem Spec
18 Dec 2014   #7
CrimsonFox

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You're lucky you have any display at all, if you actually disabled the only display driver.
there's like a default driver isn't there?
I thought this was just for the videocard itself.
My System SpecsSystem Spec
18 Dec 2014   #8
gregrocker

 

I asked what's listed in Device Manager under Display devices, after unhiding all Devices in View tab. Post a screenshot: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

I also asked you to perform other basic steps to make sure the system and devices are fully patched.
My System SpecsSystem Spec
18 Dec 2014   #9
CrimsonFox

Windows 7 Home Premium x64
 
 

Device manager "Changed" my video card-dispdev.png


My System SpecsSystem Spec
18 Dec 2014   #10
CrimsonFox

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I asked what's listed in Device Manager under Display devices, after unhiding all Devices in View tab. Post a screenshot: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

I also asked you to perform other basic steps to make sure the system and devices are fully patched.
screenshot above. THAT'S where it USED to say ATI Radeon HD 4650
My System SpecsSystem Spec
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 Device manager "Changed" my video card




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