My windows only reads Intel Graphic Card Family instead of nvidia 840M

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  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    My windows only reads Intel Graphic Card Family instead of nvidia 840M


    Hello everyone,
    I just bought new laptop for gaming but i found that my laptop reads the graphic card of intel family not nvidia and i don't know why...

    I tried to disable it from the device manager but nothing happen and when i check it again it was unreadable too and it changed from Intel Graphic Family --> unknown device and the size from 1792MB --> 259MB

    Laptop info:
    Type: Dell [NOT TOUCH SCREEN]
    RAM: 8GB
    CPU: Core i7
    GPU: Nvidia GeForce 840M
    HD: 1TB

    also it run many new games like Far Cry 4, alien isolation in high performance but i need to know if i can make it better...

    Thank you guys for your time.
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi Welcome to Seven Forums ... Looks as if you have switchable Graphics ...

    As you have Disabled the Intel GPU ... You will need to Re-Install the Driver ..


    To achieve this go to the Dell Website and Download the Driver ...
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    maxie said:
    Hi Welcome to Seven Forums ... Looks as if you have switchable Graphics ...

    As you have Disabled the Intel GPU ... You will need to Re-Install the Driver ..


    To achieve this go to the Dell Website and Download the Driver ...
    Thank you for your reply...

    I already install the latest drives for my product in dell support driver center, so do you mean that i have to uninstall all my graphic card drives and disable intel graphic card family and re-install nvidia drives again ?
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    No what problems are you having with your Graphics ? ...
      My Computer


  5. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #5

    maxie said:
    No what problems are you having with your Graphics ? ...
    The problem is that my windows read the graphic card:
    Chip Type: Intel(R) HD Graphics Family

    and i got nvidia Gefocre 840M but my windows can't read it and i want to make it read it instead of the Intel(R)
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    So the Gefocre 840M does not show in the Device Manager ? ...

    Or is it just that your Laptop does not use that Graphics Card ? ...
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    maxie said:
    So the Gefocre 840M does not show in the Device Manager ? ...

    Or is it just that your Laptop does not use that Graphics Card ? ...
    it show in the device manager but my laptop not using it [even I installed every single drive for it from dell derives center]

    I tried to disable the intel(R) and enabled only nvidia but it didn't work and graphics devise was unknown for the windows so, i enabled the intel(R) again and windows read it successfully without any problems.
      My Computer


  8. Posts : 1,670
    win 10
       #8

    Hi

    It should switch to the 840m when more graphic intensive things like games
      My Computer


  9. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #9

    oscer1 said:
    Hi

    It should switch to the 840m when more graphic intensive things like games
    Are you sure about that ?

    Because when i just surfing the internet or chatting the fan of my laptop not make any sound like its not even working but after i open game to play online or whatever it was the fan just start working and fast...

    I asked my friend about what happen then he told me that its usual as your main vega not recognized by your windows...

    The problem is i thought that its usual to the fan to starting working for high games performance but even low requirements games... thats wired
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #10

    Yes your Graphics should switch when required ...
      My Computer


 
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