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Windows 7: Laptop doesen't recognize external display AT ALL! (ASUS)

13 Feb 2015   #1
Xeon

Windows 8.1 Pro x64
 
 
Laptop doesen't recognize external display AT ALL! (ASUS)

Hay!

Please help me!
My new laptop doesen't recognize my external display AT ALL!
I tried WINDOWS KEY + P, Screen Resolution, ...

Help please! Give me soe tips or maybe videos...

Thanks


My System SpecsSystem Spec
.
13 Feb 2015   #2
Xeon

Windows 8.1 Pro x64
 
 

My computer:

------------------
System Information
------------------
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: X751LA
BIOS: X751LA.312
Processor: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz (4 CPUs), ~1.9GHz
Memory: 4096MB RAM
Available OS Memory: 3980MB RAM
Page File: 1647MB used, 3740MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_15AD1043&REV_0B
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN1728
Native Mode: 1600 x 900(p) (60.008Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3574 (English)
Driver Version: 10.18.10.3574
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/9/2014 00:16:30, 26190816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4956-11CF-057E-A735B6C2C735}
Vendor ID: 0x8086
Device ID: 0x0A16
SubSys ID: 0x15AD1043
Revision ID: 0x000B
Driver Strong Name: oem21.inf:5f63e5341cc65b69:iHSWM_w81:10.18.10.3574ci\ven_8086&dev_0a16&subsys_15ad1043
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C


I also installed all the drivers that I could
My System SpecsSystem Spec
13 Feb 2015   #3
manish9009

Windows 7, 8.1 Dual boot 64 bit
 
 

What kind of Port are you using HDMI or VGA
Control Panel\Appearance and Personalization\Display\Screen Resolution do you see your external monitor listed here.
and in your external monitor have you selected the correct Input method??
Now a days Monitors come with both VGA and HDMI connectivity and you have to choose between them (may be using a remote or from monitor's on screen menu)
My System SpecsSystem Spec
.

13 Feb 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

How about this from post # 1

Quote:
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600)
My System SpecsSystem Spec
Reply

 Laptop doesen't recognize external display AT ALL! (ASUS)




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