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unable to update the display adapters - windows resource protect corr
Dear Forum,
I am at the stage that I I have issues relating to the display drivers - ATI AMD Radeon HD5650 - I have been informed by Norton Support that as they upgraded the interface that because I received an error of 8054,104 - and therefore required them to use the Power Eraser to remove their program that I would have to update the Driver.
The case manager updated the Driver from the AMD website and I have had constant shut downs and Internet Explorer seems to have the issue of constantly crashing.
The case manager also then performed a surface test and informed me of corrupted files
In particular - ntdll.dll and dxgkrnl.sys
If anyone can assist - that would be appreciated.
Thank you and I hope there is a hope for this.
N360 - Not great. They even lost my back up set.