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Windows 7: Dual Monitor Problem and Questions

15 Sep 2015   #1
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Win 7 Pro 64
 
 
Dual Monitor Problem and Questions

I have a windows 7 dual monitor machine and one monitor suddenly dumped out for some reason. In control panel, Appearance and Display, I check to see that Extend These Displays was the selection and for whatever reason, it's not even on the drop down menu as an option. I might think the display adapter took a dump but when the machine boots, I do get a message related to 'this monitor entering sleep mode' and then it's BLACK. Any thoughts on what might be causing this? TIA


My System SpecsSystem Spec
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15 Sep 2015   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Did you recently do any updates ?

Did you recently update the video drivers ?

Make sure the problem monitor is working ok, disconnect the monitor that works to check.
My System SpecsSystem Spec
16 Sep 2015   #3
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Win 7 Pro 64
 
 

I noticed that it had done some 'critical' Microsoft updates at 3am on the night before the problem showed up.
My System SpecsSystem Spec
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16 Sep 2015   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Don`t ever let Windows do updates automatically, it should be set like this.


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Dual Monitor Problem and Questions-wus.jpg 
My System SpecsSystem Spec
16 Sep 2015   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

No clue what display adapter you`re using, but download the latest driver from either Dell, nVidia, or AMD and keep working on it.

As long as the monitor works, there`s no reason you can`t fix it.
My System SpecsSystem Spec
16 Sep 2015   #6
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Win 7 Pro 64
 
 

Yeah I'm going to try and restore it to a time before the updates and apply some HOPE ;-)
My System SpecsSystem Spec
16 Sep 2015   #7
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Win 7 Pro 64
 
 

Quote   Quote: Originally Posted by AddRAM View Post
No clue what display adapter you`re using, but download the latest driver from either Dell, nVidia, or AMD and keep working on it.

Oddly enough, the card that's not working isn't showing up in Device Manager now (did before just fine).
My System SpecsSystem Spec
16 Sep 2015   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Well that`s part of the problem then, if you know what it is, install the proper drivers.
My System SpecsSystem Spec
16 Sep 2015   #9
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Win 7 Pro 64
 
 

Think that's a better place to start than restoring to a date before the update?
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