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Windows 7: New Monitor won't boot into Windows 7

26 Sep 2015   #1
bobland

Windows 7 Professional SP1 64 bit Retail
 
 
New Monitor won't boot into Windows 7

I have a new Benq BL3200 monitor. It runs Safe mode just fine even at full resolution (2560x1440) but when I restart in shows the "Starting Windows" page then goes black. Sometimes, it will show my 3 gadgets but otherwise be dead, i.e., no kb, no mouse, no Windows screen.

The monitor is very picky about cables. It came with every conceivable cable but will only work with the supplied ones.

I don't know if the monitor is defective or I'm not doing something obvious. If you have a clue, please let me know. Have no more hairs to pull out of my head. All gone.


My System SpecsSystem Spec
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26 Sep 2015   #2
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Does the new monitor owners manual say anything about needing new drivers to support the thing?
My System SpecsSystem Spec
26 Sep 2015   #3
Excel21

Window 7 x32
 
 

What was the resolution of the old monitor? Will the new monitor support it? I would uninstall the graphics driver while in safe mode, boot it up and reinstall it
My System SpecsSystem Spec
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26 Sep 2015   #4
bobland

Windows 7 Professional SP1 64 bit Retail
 
 

Problem seems to be cables. I can only use the supplied cables. If I use any other cable other than the supplied cable I get the weird behavior. In fact, I've always had my computer connected to the TV via HDMI using the same cable. Can't do that now. If I connect the same cable, Windows won't boot.

Once up, the monitor is stunning and a jaw dropper. The stand alone is amazing. It's very heavy, with tilting in all directions including up and down.
My System SpecsSystem Spec
26 Sep 2015   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
props

Have you tried the troubleshooter,
Right click on desktop


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 New Monitor won't boot into Windows 7




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