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Windows 7: AMD graphics driver has caused BSoD

04 Oct 2015   #1
redrooster01

Win 7 64 bit home premium
 
 
AMD graphics driver has caused BSoD

I have Win 7 64 bit OS, HP P6-2203a computer with CPU/GPU combined A8-8550,8GB memory and a HD7450 graphics card,the GPU intergrated into the GPU is HD7560D.I started to get a message that my graphics driver needed to be updated so I downloaded the latest AMD catalyst driver from the AMD site with their auto download program.I installed it but the next time I booted the problems began with win 7 freezing at startup or a black screen I tried startup repair and restored to an earlier time but to no avail,I kept getting blue screens. Although it worked when in safemode but I cant seem to get into safemode again to try and fix it?


My System SpecsSystem Spec
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04 Oct 2015   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

You should have downloaded the driver from the HP website. OEMs often "tinker" with the hardware in their PCs, or optimize their drivers for a particular PC. This means that you can't use the drivers from the AMD website (or you shouldn't) on an OEM computer. It can lead to problems.

Incidentally, I've never seen a message from my system telling me to update my graphics drivers, and I run an old version of AMD drivers. Were you getting popups or something?

Also, if you're getting freezing at startup, you're going to have to get into safe mode to do this... somehow.
My System SpecsSystem Spec
04 Oct 2015   #3
redrooster01

Win 7 64 bit home premium
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
You should have downloaded the driver from the HP website. OEMs often "tinker" with the hardware in their PCs, or optimize their drivers for a particular PC. This means that you can't use the drivers from the AMD website (or you shouldn't) on an OEM computer. It can lead to problems.

Incidentally, I've never seen a message from my system telling me to update my graphics drivers, and I run an old version of AMD drivers. Were you getting popups or something?

Also, if you're getting freezing at startup, you're going to have to get into safe mode to do this... somehow.
Before it blue screened I ran Speccy and noticed that my memory was 8GB but it was only registering 4GB on "A"channel "B" channel was 0 GB? I removed the suspect memory stick and tried to get into BIOS with F10 & F8 but its just a blank black screen?
My System SpecsSystem Spec
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06 Oct 2015   #4
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Download this tool to clear out any left over video drivers:
Display Driver Uninstaller Download version 15.5.0.0
Go ahead and un install the drivers then reinstall the video drivers from the manufacturers website.

If you still run into trouble try this.
https://www.technibble.com/safemsi-e...-in-safe-mode/

Download and get the little Safe MSI installed in normal mode. This starts the Windows installer service in safe mode. Go ahead and un install the drivers in safe mode then reinstall the video drivers from the manufacturers website.
My System SpecsSystem Spec
06 Oct 2015   #5
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Also if you having memory issues that will cause BSOD. Make sure both sticks are firmly and properly plugged in. Download and run Memtest from a bootable disc or USB drive and run overnight to test the ram.

Memtest86+ - Advanced Memory Diagnostic Tool
My System SpecsSystem Spec
06 Oct 2015   #6
redrooster01

Win 7 64 bit home premium
 
 

Thanks for the help mate,its appreciated! I'm onto it and Ill get back on how I went?
My System SpecsSystem Spec
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 AMD graphics driver has caused BSoD




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