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Windows 7: PC games lag and Graphic's card not seen by PC

11 Dec 2015   #51
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Two cents again I think I referred to earlier when testing the PSU the usual coloured cables for the gPU are black 0v and yellow 12v easy to test to see if they are at the right voltage with one of those cheap digital multimeters, and the are plugged the right way round.




Attached Images
PC games lag and Graphic's card not seen by PC-digital-meter.png 
My System SpecsSystem Spec
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11 Dec 2015   #52
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Two cents again I think I referred to earlier when testing the PSU the usual coloured cables for the gPU are black 0v and yellow 12v easy to test to see if they are at the right voltage with one of those cheap digital multimeters, and the are plugged the right way round.
Yes you did but it seems he doesn't seem to be techy, savvy matey?
My System SpecsSystem Spec
11 Dec 2015   #53
mesmerrow

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by rvcjew View Post
You may need to reseat your card to make it detected, but first uninstall all amd stuff related to your gpu then reboot then run this driver cleanup tool by picking amd display drivers and have it do clean/reboot. Then install the amd driver suite again and reboot one final time. I would also uninstall driver booster like Mellon suggested. If after a reseat it does not show up it is probably dead. Is your pc on a surge protector?

Display Driver Uninstaller Download version 15.7.1.0
I did everything you mentioned but it's still the same, will re-plug my AMD graphics card now.
My System SpecsSystem Spec
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11 Dec 2015   #54
mesmerrow

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Two cents again I think I referred to earlier when testing the PSU the usual coloured cables for the gPU are black 0v and yellow 12v easy to test to see if they are at the right voltage with one of those cheap digital multimeters, and the are plugged the right way round.
That's a good idea ill get my hands on one soon then.
My System SpecsSystem Spec
11 Dec 2015   #55
mesmerrow

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by BorisTheAnimal View Post
Quote   Quote: Originally Posted by mesmerrow View Post
Quote   Quote: Originally Posted by BorisTheAnimal View Post
Unfortunately it is not in the BIOS, you need to open up the case and switch PCI lane.

Here is a video on how to do it, it's not exactly the same model but it's pretty much the same for most desktop computers.
Watched it from start to finish.

My AMD card only takes one plug from the side, however the cables on the other side seems to go unreachable places on the pc, so i have no way of tracking down where the cables go or where they might be connected.

Should i take a picture of the inside of my pc ?
Well presumably it is the power cables you are seeing those are the only ones that are plugged into the graphics card inside the case and it seems Acer has done some cable management.
But yes please a picture might come in handy.

Or if this is becoming too technical for you then you can bring it to the shop where you bought the computer and get help there, but that means that you need to have the receipt and warranty under control.
I turned the pc on while having the upper metal plate off, and the AMD graphics card's fan is running fine, as well as the other fans inside the pc, i spotted nothing unusual.

PS: I do remove the dust very carefully once in a while.

It's an old desktop from 2012 from an official electronics's store, i don't think they will.


Attached Thumbnails
PC games lag and Graphic's card not seen by PC-inside-view-amd-graphics-card-.jpg   PC games lag and Graphic's card not seen by PC-inside-view-without-amd-graphics-card-.jpg   PC games lag and Graphic's card not seen by PC-amd-graphics-card-front-.jpg   PC games lag and Graphic's card not seen by PC-amd-graphics-card-back-.jpg   PC games lag and Graphic's card not seen by PC-outside-view.jpg  

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11 Dec 2015   #56
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by mesmerrow View Post
Quote   Quote: Originally Posted by BorisTheAnimal View Post
Quote   Quote: Originally Posted by mesmerrow View Post

Watched it from start to finish.

My AMD card only takes one plug from the side, however the cables on the other side seems to go unreachable places on the pc, so i have no way of tracking down where the cables go or where they might be connected.

Should i take a picture of the inside of my pc ?
Well presumably it is the power cables you are seeing those are the only ones that are plugged into the graphics card inside the case and it seems Acer has done some cable management.
But yes please a picture might come in handy.

Or if this is becoming too technical for you then you can bring it to the shop where you bought the computer and get help there, but that means that you need to have the receipt and warranty under control.
I turned the pc on while having the upper metal plate off, and the AMD graphics card's fan is running fine, as well as the other fans inside the pc, i spotted nothing unusual.

PS: I do remove the dust very carefully once in a while.

It's an old desktop from 2012 from an official electronics's store, i don't think they will.
Uhm, alright well sorry for not replying sooner I'm just baffled as what the issue might be.

Not that this has anything to do with this specific error but could you perform this:
SFC /SCANNOW Command - System File Checker

Just to make sure that we aren't looking at this issue in the wrong way.
My System SpecsSystem Spec
11 Dec 2015   #57
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep well I would even throw in Disk Check < if necessary include the /f and /r in the command line as per Option2

But see my pics for testing the volts - the important thing is you keep yourself grounded by touching the case a few times and NOT touching the PSU


Attached Thumbnails
PC games lag and Graphic's card not seen by PC-cables.png  
Attached Images
PC games lag and Graphic's card not seen by PC-cable-2.png 
My System SpecsSystem Spec
11 Dec 2015   #58
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Yep well I would even throw in Disk Check < if necessary include the /f and /r in the command line as per Option2
How will a ckdsk fix a graphics card issue?

The video card works, but doesn't appear in the Device Manager. Logically, it seems to be a driver issue. This is why you shouldn't use Driver Booster as mentioned.

Try run sfc/scannow as recommended.
My System SpecsSystem Spec
11 Dec 2015   #59
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by ICIT2LOL View Post
Yep well I would even throw in Disk Check < if necessary include the /f and /r in the command line as per Option2
How will a ckdsk fix a graphics card issue?

The video card works, but doesn't appear in the Device Manager. Logically, it seems to be a driver issue. This is why you shouldn't use Driver Booster as mentioned.

Try run sfc/scannow as recommended.
I just don't understand why you shouldn't use Driver Booster as I've never seen any app that does the same job without asking to upgrade to a pro paid version or similar.
My System SpecsSystem Spec
11 Dec 2015   #60
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Through the years I have tried Driver Programs and all they did was cause problems and took forever to hunt them
down and remove all the foot prints.

With that birds nest of wires and harness how would one even know if the video card was even plugged in properly and the
proper harness plugged into the proper places?
Their is enough crud in that computer to start a potato patch.

So my suggestions are simple starting with some basics.

1. Clean the filth out of the computer.
2. Clean up that birds nest of wiring and then verify everything is plugged in properly. It's called cable management.
3. Verify that the proper drivers are installed from the manufacture of the video card.
4. Do as Golden suggested; run sfc /scannow and see if Windows 7 System is having any problems.
-----------
When those things are done we need to know the results. Then we can give more guidance.
Their may or may not be more problems.
If the power supply fan and innards have the crud I think it has, its probable well done toast.
DO NOT take the power supply apart to clean.
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 PC games lag and Graphic's card not seen by PC




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