PC games lag and Graphic's card not seen by PC

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  1. Posts : 65
    Windows 10 Home 64-bit
       #1

    PC games lag and Graphic's card not seen by PC


    I been having a serious problem with my pc for the last month weeks.

    I played a video game with a friend on my windows 7 pc, went to bed and the next day it just could not run that game anymore, i shortly after found out that most of my game could in fact not run properly anymore, we are talking games like, Red Faction Guerrilla, Metal Gear Rising Re-vengeance, Warframe and so on, while i could easily play other less power hungry games like Offspring Fling, Minecraft, Retro City Rampage DX and so on.

    The games will lags/stutter extremely hard and the and lightning and effects will go crazy while the mouse cursor is kinda going slow-motion, it seems like it's trying to load too many thing's at a time while going almost slow-motion, but the odd thing is that the sound works perfectly normal.


    Piriform Speccy:
    Operating System
    Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core i5 2320 @ 3.00GHz 25 °C
    Sandy Bridge 32nm Technology
    RAM
    10,0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard
    Acer Predator G3620 (SOCKET 0) 28 °C
    Graphics
    S24B350 (1920x1080@60Hz)
    Intel HD Graphics (Acer Incorporated [ALI])
    Storage
    931GB Seagate ST31000524AS (SATA) 31 °C
    232GB FUJITSU MJA2250BH G2 USB Device (USB (SATA)) 33 °C
    Optical Drives
    HL-DT-ST DVDRAM GH70N
    Audio
    Realtek High Definition Audio


    I didn't change anything that day but updated the Display Adapters using Driver Booster 3 shortly before shutting down the pc.

    I have tried countless ways to fix this issue, but i am far from experienced with this kind of stuff and only handles the basic's, please be detailed when explaining things to me.

    I have taken some screenshots and pictures you can see here Acer trouble - Album on Imgur

    PS: Under device manager it now only sees my Intel HD graphics and have completely ignored/forgotten about my AMD Radeon. (can't even run AMD Catalyst anymore for some reason unknown to me.)

    Thanks in advance.
    Last edited by mesmerrow; 24 Dec 2015 at 18:04. Reason: Updated some information, one month have passed since this issue started. + pics
      My Computer


  2. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #2

    What kind of Radeon card do you have? And is this a laptop?
      My Computer


  3. Posts : 65
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Mellon Head said:
    What kind of Radeon card do you have? And is this a laptop?
    Upon more investigation i now once again spot a sticker on the side that says: amd radeon - hd 7770 up to 4095mb

    as stated above it's an Acer Predator G3620 (desktop)
      My Computer


  4. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #4

    I just noticed this in your original post:

    I didn't change anything that day but updated the Display Adapters using Driver Booster 3 shortly before shutting down the pc.
    You probably shouldn't use Driver Booster 3 to update drivers. Those programs cause more problems for users than you would probably think. Driver Booster 3 has probably borked your graphic drivers completely.

    Uninstall the Radeon graphic drivers from Device Manager, and uninstall Catalyst Control Centre from Programs and features, and then get the proper graphics card driver direct from AMD here:

    Download Drivers

    You can either have AMD auto detect your card and install the driver, or you can manually choose the driver to download. In any case you want the driver for the HD 7700 series cards. Make sure that if you choose manually, that you choose the right driver and OS for the download.
      My Computer


  5. Posts : 65
    Windows 10 Home 64-bit
    Thread Starter
       #5

    Mellon Head said:
    I just noticed this in your original post:

    I didn't change anything that day but updated the Display Adapters using Driver Booster 3 shortly before shutting down the pc.
    You probably shouldn't use Driver Booster 3 to update drivers. Those programs cause more problems for users than you would probably think. Driver Booster 3 has probably borked your graphic drivers completely.

    Uninstall the Radeon graphic drivers from Device Manager, and uninstall Catalyst Control Centre from Programs and features, and then get the proper graphics card driver direct from AMD here:

    Download Drivers

    You can either have AMD auto detect your card and install the driver, or you can manually choose the driver to download. In any case you want the driver for the HD 7700 series cards. Make sure that if you choose manually, that you choose the right driver and OS for the download.
    Well for starters as i stated on my first post at the end, the Radeon graphics drivers does not even show up anymore.

    And the AMD Catalyst refuses to boot up no matter what i do,
    i uninstalled them many times and installed the drivers over and over but no luck.

    The auto detect software just gives me the:"We were unable to find a driver for your system, no supported AMD hardware was detected"

    PS: With all due respect please read everything i wrote above,
    i get the feeling that you read it little by little as much of the information you have given me are already answered on my first post, i have no hostile intentions against you, just a friendly tip. :)
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Part of DB3 is a restore function >>> use it <<< then exclude what it changed.

    Roy
      My Computer


  7. Posts : 65
    Windows 10 Home 64-bit
    Thread Starter
       #7

    torchwood said:
    Part of DB3 is a restore function >>> use it <<< then exclude what it changed.

    Roy
    I am sorry but you have to be a bit more specific on how i do these things,
    as stated above i am no expert on these kinds of problems.

    Thanks.
      My Computer


  8. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    rescue


    Open DB3 see screenshot hit rescue.

    Roy
    Attached Thumbnails Attached Thumbnails PC games lag and Graphic's card not seen by PC-rescue.png  
      My Computer


  9. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #9

    mesmerrow said:
    PS: With all due respect please read everything i wrote above,
    i get the feeling that you read it little by little as much of the information you have given me are already answered on my first post, i have no hostile intentions against you, just a friendly tip. :)
    I did read all of your posts, though I will admit to missing part of the PS where you said that Device Manager can't see your Radeon card.

    Have a nice day. :)
      My Computer


  10. Posts : 65
    Windows 10 Home 64-bit
    Thread Starter
       #10

    torchwood said:
    Open DB3 see screenshot hit rescue.

    Roy
    Driver backups have nothing AMD related at all.

    System restore is just a blank page.
      My Computer


 
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